Job Description

We are looking for a friendly, organized, and customer-focused individual to join our team as a Restaurant Receptionist. You will be the first point of contact for guests while also handling event and catering bookings to ensure smooth restaurant operations.

Key Responsibilities:

* Welcome and greet guests in a professional and friendly manner

* Manage reservations, walk-ins, and seating arrangements

* Handle event and catering inquiries and provide accurate information

* Coordinate bookings, including scheduling dates and managing deposits

* Prepare and send quotations after management approval

* Manage online delivery orders via Grab, ensuring accuracy and timely coordination

* Maintain proper records of bookings, payments, and customer requests

* Communicate effectively with kitchen and service staff

* Assist on the restaurant floor during peak hours or special events

* Handle customer feedback and resolve issues professionally

Job Requirements

* Minimum SPM or equivalent qualification

* Students looking for internship in hospitality, customer service, or food & beverage

* Good communication and interpersonal skills

* Friendly, well-presented, and professional attitude

* Ability to multitask and work in a fast-paced environment

* Basic computer skills (reservation systems or POS is a plus)

* Willing to work shifts, weekends, and public holidays

Skills