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Senior Manager, Operation Support

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This job is a Senior Manager of Operation Support, focusing on making daily business activities run smoothly. You might like this job because you’ll collaborate with teams, solve problems, and drive continuous improvement to enhance efficiency.

Undisclosed

Malaysia, Kuala Lumpur

Job Description

Job Summary

This role supports the smooth and professional execution of daily operations across departments. The individual will collaborate closely with coordinators, team leaders, and managers to understand goals, identify inefficiencies, and implement process improvements. Responsibilities include monitoring workflow, resolving operational issues, generating weekly performance reports, and coordinating project tasks to ensure timely delivery. This position is vital in driving operational excellence and supporting continuous improvement across the organization.


JobResponsibilities:
* Ensures that the daily operational runs smoothly, effectively, and professionally.
• Working with coordinator, team leaders, managers, and department heads to learn departmental needs and goals
• Observing, reviewing, and analysing processes to identify inefficiencies and areas where improvements could be made • Identifying and resolving any problems in the production process
• Generate weekly reports and delivering reports to department heads and management to provide insight into the overall efficiency of the organization
• Coordinate and manage project tasks to ensure project delivery within timelines.
• Identify problems in operations process and resolve them in quickly and timely manner.


Job Requirements

Job requirements:
• Work independently and self-discipline.
• Good in Microsoft Word, Power Point & Excel.
• Good time management, prioritization, and multitasking abilities
• Excellent interpersonal skills to build strong relationships with colleagues
• Effective communication, including speaking, writing and active listening
• Able to give and receive feedback and constructive criticism from a variety of channels
• Excellent strategic planning and problem-solving skills


Company Benefits

Medical Benefits

We provide medical coverage for our employees

Annual Leave and Medical Leave

We have an extensive annual leave of 14 days and medical leaves.

Travel Allowance

We give travel allowance to our employees.


Additional Info

Company Activity

Last active - few hours ago


Company Profile

Mynews Malaysia-logo-image

Mynews Malaysia

myNEWS is a convenience retail chain store located in Malaysia. Since the company’s inception in December 1996, myNEWS has evolved from a single newsstand of 200 sqft to the largest homegrown retail convenience store chain in Malaysia. Source: mynews.com.my