We focus in your well-being so that you can be engaged and enjoy your work

Unleash Your True Potential

We are getting people to understand that they’re going to have more flexibility, focus on getting the work done and allowing teams to feel like teams.

Connecting the Hearts and Minds

We are focusing on impact beyond outcomes. We are not just dealing with “the business,” but rather continuing to do what matters in the world.

Greater Success

Persol APAC Business Support Services Sdn Bhd

<div>In the fast-paced world of business, only the best thrives and soar to new heights. Enter Persol APAC Business Support Services, the dynamic force that revolutionizes your journey towards unparalleled success. With an unwavering commitment to excellence and a passion for empowering businesses, Persol APAC is your steadfast partner in navigating the ever-evolving corporate landscape.</div><div>With us, you'll experience a stimulating work environment that fosters growth, creativity, and professional development. We value your unique talents and offer unparalleled opportunities to challenge yourself and make a real impact. Whether you're a seasoned professional or just starting your career, Persol APAC is the platform that will catapult you towards remarkable achievements.</div><div>Join us in our pursuit of growth—for our clients, for our people, and for the world. Be part of a team that drives change and sets new benchmarks in the industry. Together, we will conquer new frontiers, break barriers, and make your business shine brighter than ever before. Let's rewrite the future of success, hand in hand.</div>

About Us

<div>Persol APAC is where creativity knows no bounds! We empower our exceptional staff to break free from conventional thinking and explore uncharted territories. Here, the box doesn't exist because we believe in thinking beyond its confines. Fueling the spirit of creativity, we encourage our talented professionals to unleash their imagination and bring forth groundbreaking solutions. At Persol APAC, we are the catalysts of ingenuity, igniting a spark that sets us apart. The work we deliver trains us to think faster, act smarter and continue to stay inquisitive about the world.</div><div>We are simply all about growth: <strong>For our clients, for our people, and for the world.</strong></div>

We inspire our staff to think out of the box

Let's hear more about us!

<p><ins>Why join us?</ins></p>
<ul>
<li><em>Great working culture!</em></li>
<li><em>Young, energetic and fun learning organization!</em></li>
<li><em>Strategic location ~within walking distance to MRT and KL Monorail!</em></li>
<li><em>Birthday &amp; Anniversary leave</em></li>
<li><em>Optical, Dental &amp; Wellness Benefit provided</em></li>
</ul>
<p><strong><ins>Job Description</ins></strong></p>
<ul>
<li>Actively delivering roster planning activities with sense of urgency and accountability in meeting the deadlines and customer expectation with no limit to the following areas preferred:&nbsp;</li>
<ul>
<li>Build and checking Rosters&nbsp;</li>
<li>Editing and updating Rosters&nbsp;</li>
<li>Roster Adjustments – Creating / Removing&nbsp;</li>
</ul>
<li>Ensure the Rosters created are based on the client needs and expectation, ensuring that the data is accurate and complete&nbsp;</li>
<li>Managing any issues that may arise towards resolution in a collaborative and timely manner&nbsp;</li>
<li>Effectively and efficiently managing your workload assigned, primarily through emails, whilst multitasking in terms of resolving competing priorities, handling calls and meeting requested deadlines.&nbsp;&nbsp;</li>
<li>Provide weekly/monthly report as per scheduled from systems and ad-hoc report as per request from stakeholders.&nbsp;</li>
<li>Completing operations whilst providing backup support to team members on other activities during holidays&nbsp;</li>
<li>Ability to work in a high volume, fast moving operational business.&nbsp;</li>
<li>Able to demonstrate and combine a methodical and organized approach to work situations with high attention to detail.&nbsp;</li>
<li>Professional and customer-focused in your approach including absolute discretion and sensitivity in handling confidential matters and information.&nbsp;</li>
</ul>


This job is a Workforce Management Associate. You might like this job because it offers a great working culture, a strategic location, and benefits like birthday leave. Responsibilities include creating and managing rosters, resolving issues, and providing reports. Must be organized and customer-focused.

Responsible for workforce planning and scheduling (administrative tasks such as building, updating and validating shift assignments)

Customer Relationship Management

Customer Complaint Resolution

Why join us?



-Great working culture!


-Young, energetic and fun learning organization!


-Strategic location ~within walking distance to MRT and KL Monorail!


-Birthday and Anniversary leave


-Optical, Dental and Wellness Benefit provided

Job Description



-Actively delivering roster planning activities with sense of urgency and accountability in meeting the deadlines and customer expectation with no limit to the following areas preferred: 



-Build and checking Rosters...

Workforce Management Associate

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Persol APAC Business Support Services Sdn Bhd