We reward great performance with annual bonuses and celebrate our team with birthday allowances to make your special day even better.

Bonus & Birthday Allowance

Enjoy daily work support with meal and parking allowances to help reduce your out-of-pocket expenses.

Meal Allowance & Parking Allowance

We care about your well-being with comprehensive health and wellness claims, including dental, optical, grooming, and annual medical check-ups.

Dental, Optical, Grooming & Body Check-up Claims

We invest in your growth through professional training programs and clear career development opportunities.

Training Courses & Career Development

Take a break and bond with the team through our annual company trips and team activities.

Annual Company Trip

We value our people and ensure a positive work environment with benefits designed to support both your personal and professional life.

Employee Recognition & Benefits

PGH GROUP TRADING SDN. BHD.

<p>We Pride Ourselves In Our Products and Services. PGH trading is a dynamic, ever-growing, and fun team with a cumulative experience of over 7 years in the gold trading industry.</p>
<p>We care about our customers and always put them as their top priorities. Throughout the years, we have over 100 testimonial videos with 99% good reviews.</p>
<p>We provide a wide range of services to always serve as a reliable option for customers needing cash in exchange for their items of value.</p>

Dynamic, Ever-growing, and Fun team - About Us

<h3><strong>Company Mission</strong></h3>
<p>To be a customer-first company built on integrity, professionalism, and long-term trust, delivering genuine expertise and reliable services through a people-centric and efficient team.<br></p>
<h3><strong>Company Core Values</strong></h3>
<ul>
<li>Integrity &amp; Honesty<br>&nbsp;</li>
<li>Customer First<br>&nbsp;</li>
<li>Professional Excellence<br>&nbsp;</li>
<li>People-Centric Teamwork<br>&nbsp;</li>
<li>Long-Term Relationships &amp; Trust</li>
</ul>

Company Mission & Core Values

<h4><strong>Sales &amp; Lead Conversion</strong></h4>
<ul>
<li>Handle and respond to <strong>customer enquiries across social media and digital platforms</strong>.<br>&nbsp;</li>
<li>Convert inbound leads into sales through professional online engagement.<br>&nbsp;</li>
<li>Present products and services clearly and persuasively.<br>&nbsp;</li>
<li>Follow up with prospects and manage the full <strong>sales cycle from enquiry to closure</strong>.<br>&nbsp;</li>
</ul>
<h4><strong>Order &amp; Customer Management</strong></h4>
<ul>
<li>Manage order-related matters end-to-end (appointments, confirmations, refunds, returns).<br>&nbsp;</li>
<li>Coordinate with internal teams to ensure <strong>accurate order processing and issue resolution</strong>.<br>&nbsp;</li>
<li>Maintain high response speed and <strong>excellent customer satisfaction</strong>.<br>&nbsp;</li>
<li>Build strong relationships with customers to encourage <strong>repeat business and referrals</strong>.<br>&nbsp;</li>
</ul>
<h4><strong>Campaign &amp; Performance Support</strong></h4>
<ul>
<li>Support monthly promotions and digital campaigns.<br>&nbsp;</li>
<li>Work closely with the marketing team on lead handling and campaign execution.<br>&nbsp;</li>
<li>Prepare basic daily or weekly sales and enquiry reports.<br>&nbsp;</li>
<li>Track performance and identify opportunities to improve conversion.<br>&nbsp;</li>
</ul>

This job is for an Inside Sales Executive focused on e-commerce and social media. You might like this job because you&#x27;ll engage with customers online, manage orders smoothly, and help drive exciting digital campaigns!

Kerja ini adalah sebagai Inside Sales Executive yang fokus pada e-commerce dan media sosial. Anda mungkin berminat dengan kerja ini kerana anda akan menangani pertanyaan pelanggan secara dalam talian, menukar leads kepada jualan, dan menguruskan pengalaman pelanggan secara keseluruhan, termasuk promosi dan laporan prestasi.

Inside Sales

Closing Skills

Mandarin Chinese

Consultative Selling

Upselling

Cross-Selling

E-Commerce Sales

Lead Management

After Sales Support

Customer Relationship Management

Sales and Lead Conversion



-Handle and respond to customer enquiries across social media and digital platforms.
_


-Convert inbound leads into sales through professional online engagement.
_


-Present products and services clearly and persuasively.
_


-Follow up with prospects and manage the full sales cycle from enquiry to closure.
_

Order and Customer Management



-Manage order-related matters end-to-end (appointments, confirmations, refunds, returns).
_


-Coordinate with internal t...

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Company Profile

PGH GROUP TRADING SDN. BHD.