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Customer Service Clerk (Short Term 5mths)

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This job is all about being the friendly face of our brand! You’ll help customers with inquiries, solve problems, and manage exchanges. You might like this job because it’s fast-paced and lets you make people's days better!

RM 2080

setia alam, Selangor

Job Description

As a Customer Service, you will be the frontline ambassador of our brand, ensuring every customer interaction is positive, efficient, and memorable. Below are the core roles and responsibilities:

Customer Service Roles & Responsibilities

  • Handling Customer Inquiries, Problems, and Complaints
  • Providing Personalized Solutions
  • Manage Customer Support Across Multiple Platforms
  • Handle Customer Exchanges & Restock Goods


Job Requirements

Who We’re Looking For (No Experience? No Problem!)

✅ Entry-level & fresh graduates are strongly encouraged to apply 

✅ Positive attitude and eagerness to learn 

✅ Strong communication skills (written & spoken)

 ✅ Comfortable with smartphones, apps, and social media 

✅ Team player with a growth mindset 

✅ Available to work shifts (including weekends)


Skills

Communication
Problem Solving
Microsoft Excel

Company Benefits

No Dress Code

Wear what makes you feel confident.

Achievement Gifts

Annual achievement gifts for employees

Medical Benefits

Adequate medical claims to ensure you are well taken care of.

Generous Rewards

Clear, straightforward and generous reward system including extra bonuses and salary increment based on your performance and contribution.

Learning & Development

We encourage continuous learning. Resignated fund for you to claim for courses you attend.

Fun & Engaging Team

Our team is fun, happy and energized!


Additional Info

Company Activity

Last active - few hours ago

Career Level

Internship

Job Specialisation


Company Profile

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POKOKS

As a fast growing fashion e-commerce startup company that embraces innovation, we offer you enormous space for your talent and creativity to be put into practical outcomes. Comfortable and friendly working environment conducive to bringing your creativity to life.  You will be working with people who value your ideas and real contribution more than your length of working experience. No one is too young or...