Job Description

• Handle new agent registration, REN tag applications, and ensure agent compliance
  处理新房产代理注册、REN 编号申请及确保代理办公合规事宜
   
• Prepare weekly sales reports and follow up on agent case statuses
  准备每周销售报告并跟进代理个案进度
   
• Assist agents with data entry, case submissions, commission claims, and general enquiries
  协助代理填写资料、提交交易个案、处理交易佣金申请及其他一般问题
   
• Manage co-broke letters, ERP system, subsale documentation, and report to HQ
  管理联营信、ERP系统、二手买卖文件，并汇报总部
   
• Coordinate agent-related materials (banners, name cards, etc.)
  处理代理物资如横幅、名片等
   
• Attend to incoming calls, emails, walk-in clients, and handle general admin tasks
  接听电话、电邮、接待来访者及一般办公室行政事务
   
• Generate expense claims, support HR & event coordination, liaise with developers
  处理报销单据，协助人事事务、筹备分行活动及对接发展商
   
• Provide support to team leads, HQ, and internal teams as needed
  配合上级、总部及团队的支援工作

Job Requirements

• Diploma/Degree in Business Admin, Marketing, Real Estate, or related fields
  商业管理、市场营销、房地产或相关专业文凭/学位
   
• Proficient in Microsoft Office and basic ERP systems
  熟练使用Microsoft Office及基本ERP系统
   
• Proficient in Mandarin & English (both spoken and written) – able to liaise with Chinese/English-speaking agents and clients
  须懂中英文听说写，方便与代理及客户沟通
   
• Well-organized, detail-oriented, and able to multitask
  做事有条理、注重细节、能多任务处理
   
• Independent, proactive, and a good team player
  能独立工作、积极主动、具团队精神
   
• Basic real estate knowledge and REN tag process familiarity is an added advantage
  懂基本房地产流程及REN编号申请经验者优先

Skills