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This job is a Freelance Virtual Assistant helping our Customer Service team. You might like this job because you can set your own hours! You'll handle customer queries and keep records organized while earning RM8 per hour.
Job Description
We are looking for Virtual Assistants to support our Customer Service team. This is a freelance role with flexible scheduling — you can plan your own workdays!
Responsibilities:
- Clear customer service tickets daily
- Manage complaints and enquiries via Zendesk and e-commerce marketplace platforms
- Update and maintain records using Google Sheets
Compensation: RM8 per hour
Job Requirements
- Responsible, reliable, and good at time management
- Proficient in customer service communication
- Basic knowledge of Google Sheets
- Ability to work independently and meet daily requirements
Skills
Company Benefits
Subsidised Parking
Yes! Everyone is entitled to subsidised parking.
Monthly Outings
Our teams get together for lots of "Out of Office" fun - for collaboration, communication and camaraderie!
Health Coverage
Taking care of our employees' health and wellness is a priority. RPG offers outpatient medical coverage regardless of level and position.
Food & Snacks
We believe food should never be more than a 1 min walk away from where people work! At RPG, our pantries are always well-stocked.
No Dress Code
Stop thinking what to wear to work everyday. We give our teams RPG T-shirts but you can most definitely rock up as you like.
Flexible Hours
We don't believe in long working hours but rather we encourage you to create a work schedule that works best for you.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
1 - 3 Years of Experience
Career Level
Non-Executive
Job Specialisation
Customer Service
Company Profile
