Health care coverage designed for the mind and body.



Health and wellness

Generous time off helps keep you energized for your time on.



Flexible downtime

Access a wealth of resources to grow your career and learn valuable new skills.



Continuous learning

S&P Global

S&amp;P Global’s roots stretch back to 1860 with a vision for how Essential Intelligence could Accelerate Progress in the industrial revolution. Integrity, discovery and partnership are embedded into our identity.
S&amp;P Global works constantly to expand our data and insight capabilities. In an ever-changing world, our transparent, trusted solutions provide confidence for critical decisions.
Forming connections for impact is part of S&amp;P Global’s DNA. It’s how we get our insights into the hands of subscribers with newfound ease and scale.
S&amp;P Global has been accelerating progress in the world since 1860, guiding our customers through uncertainty. Our values continue to underpin who we are and how we show up for our people, customers and communities. Follow the link to find out how we’re accelerating progress for the next generation.
Source: <a href="https://www.spglobal.com/en/our-history#seventh" target="_self">spglobal.com</a>

Who We Are

Our company serves the instrumental functions of the world’s largest and most complex industries. We power global markets in every corner of the economy, building networks and connections.
Discovery - We seek new sources of value
Integrity - We do what's right
Partnership - We form new connections for impact
Source: <a href="https://www.spglobal.com/en/who-we-are/about-sp-global" target="_self">spglobal.com</a> &nbsp;

Our Values

<h2 _ngcontent-twx-c66="" id="jobDescriptionHeading" token-data="JOB_DESCRIPTION.DESCRIPTION_HEADING" token-type="text" translate=""> Job Description </h2><article _ngcontent-twx-c66="" id="description-body" itemprop="description" aria-labelledby="jobDescriptionHeading" class="main-description-body"> <h1>About the Role:</h1>Grade Level (for internal use):09The Team: We are seeking a proactive and results-driven Account Manager – Inside Sales to join our dynamic sales team handling North American customers. The ideal candidate will be responsible for maintaining and growing relationships with existing clients while actively seeking new sales opportunities. As an integral part of the sales team, you will collaborate closely with internal departments to ensure customer satisfaction and achieve revenue goals.Key ResponsibilitiesAccount Management: - Build and maintain strong, long-lasting relationships with clients. - Serve as the primary point of contact for client inquiries, ensuring prompt and effective responses. - Understand clients’ business needs to provide tailored solutions and upsell opportunities.Sales Growth: - Proactively identify and pursue new sales opportunities within the assigned territory or customer base. - Develop and execute strategic plans to meet or exceed sales targets. - Conduct outbound calls, emails, and virtual meetings to engage with prospective and existing customers.Client Retention: - Ensure a high level of client satisfaction through regular communication and follow-ups. - Resolve customer issues effectively to maintain long-term partnerships.Cross-Functional Collaboration: - Work with marketing, customer service, and product teams to align sales strategies with business objectives. - Provide feedback to internal teams to improve products, services, and processes.Reporting and Analysis: - Maintain accurate records of all client interactions and sales activities in Salesforce - Prepare sales reports, forecasts, and performance analyses for management.Qualifications - Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience). - 2-4 years of experience in inside sales, account management, or a similar role. - Proven track record of meeting or exceeding sales targets. - Strong communication, negotiation, and interpersonal skills. - Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office Suite. - Ability to work independently while collaborating effectively with a team. - Excellent time management and organizational skills.Preferred Skills - Experience in [specific industry, e.g., technology, healthcare, etc.]. - Familiarity with virtual meeting tools such as Zoom, Microsoft Teams, etc. - Ability to analyze market trends and provide strategic insights.About S&amp;P Global Commodity Insights At S&amp;P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value.We’re a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&amp;P Global Commodity Insights’ coverage includes oil and gas, power, chemicals, metals, agriculture and shipping.S&amp;P Global Commodity Insights is a division of S&amp;P Global (NYSE: SPGI). S&amp;P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit <a href="http://www.spglobal.com/commodity-insights" target="_blank">http://www.spglobal.com/commodity-insights</a>.What’s In It For You?Our Purpose:Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&amp;P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People:We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.Our Values: &nbsp;Integrity, Discovery, Partnership At S&amp;P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can&nbsp;take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&amp;P Global. Our benefits include:&nbsp;<ul><li>Health &amp; Wellness: Health care coverage designed for the mind and body.</li><li>Flexible Downtime: Generous time off helps keep you energized for your time on.</li><li>Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.</li><li>Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.</li><li>Family Friendly Perks: It’s not just about you. S&amp;P Global has perks for your partners and little ones, too, with some best-in class benefits for families.</li><li>Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.</li></ul>For more information on benefits by country visit: <a href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fspgbenefits.com%2Fbenefit-summaries&amp;data=05%7C02%7Clauren.washington%40spglobal.com%7C2110bb7975e647763da908dc57fae79d%7C8f3e36ea80394b4081a77dc0599e8645%7C1%7C0%7C638481982335774379%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=MLyuUlul44KSiQWXG3isvYhaT7f6JLL5jLpgtgOcHyE%3D&amp;reserved=0" target="_blank">https://spgbenefits.com/benefit-summaries</a>Global Hiring and Opportunity at S&amp;P Global:At S&amp;P Global, we are committed to fostering a connected and&nbsp;engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.<div>-----------------------------------------------------------Equal Opportunity EmployerS&amp;P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.&nbsp; Only electronic job submissions will be considered for employment.&nbsp;&nbsp;</div><div>&nbsp;</div><div>If you need an accommodation during the application process due to a disability, please send an email to: <a target="_blank" href="mailto:EEO.Compliance@spglobal.com">EEO.Compliance@spglobal.com</a> and your request will be forwarded to the appropriate person. &nbsp; &nbsp; US Candidates Only:&nbsp;&nbsp;The EEO is the Law Poster <a target="_blank" href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf </a>describes discrimination protections under federal law.&nbsp; Pay Transparency Nondiscrimination Provision - <a target="_blank" href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf">https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf</a>&nbsp;</div><div>-----------------------------------------------------------</div>406 - Entry Professional - Inside Sales (EEO Job Group) (inactive), 40 - Sales (EEO-2 Job Categories-United States of America), SLSINS405.1 - Middle Professional Tier I-In Sales (EEO Job Group) Job ID: 315317 Posted On: 2025-05-23 Location: Penang-Jalan, Pulau Pinang (Penang), Malaysia </article>

This job is for an Inside Sales Representative. You might like this job because you&#x27;ll help clients grow their businesses by building relationships and finding new sales opportunities while working in a supportive team at S&amp;P Global.

 Job Description 
About the Role:Grade Level (for internal use):09The Team: We are seeking a proactive and results-driven Account Manager – Inside Sales to join our dynamic sales team handling North American customers. The ideal candidate will be responsible for maintaining and growing relationships with existing clients while actively seeking new sales opportunities. As an integral part of the sales team, you will collaborate closely with internal departments to ensure customer satisfaction...

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