SBM GROUP SDN BHD

Responsible for overseeing daily restaurant operations to ensure smooth service, consistent food quality, effective cost control, and high customer satisfaction while achieving business targets.
Key Responsibilities
<ul>
<li>Manage day-to-day restaurant operations and service standards</li>
<li>Ensure food quality, hygiene, and safety compliance at all times</li>
<li>Monitor sales performance, control food and labor costs, and minimize wastage</li>
<li>Lead, train, and supervise restaurant managers and supervisors</li>
<li>Handle customer feedback and resolve operational issues promptly</li>
<li>Implement SOPs and maintain brand consistency across outlets</li>
<li>Prepare operational and performance reports</li>
<li>Conduct and oversee regular stocktakes</li>
<li>Manage inventory control, stock ordering, and supplier coordination</li>
<li>Oversee outlet staff recruitment, onboarding, on-the-job training, and shift scheduling</li>
<li>Fully understand and manage all operational processes and administrative work to ensure smooth store operations</li>
<li>Conduct regular store inspections and ensure compliance with company standards</li>
</ul>

This job is about being the Operations Manager for a restaurant, keeping everything running smoothly from food quality to customer happiness. You might like this job because you’ll lead a team and ensure great experiences for diners every day!

Food Services

Food Quality Assurance And Control

Restaurant Operation

Restaurant Management

Staff Management

Training And Development

Operations Management

Responsible for overseeing daily restaurant operations to ensure smooth service, consistent food quality, effective cost control, and high customer satisfaction while achieving business targets.
Key Responsibilities



-Manage day-to-day restaurant operations and service standards


-Ensure food quality, hygiene, and safety compliance at all times


-Monitor sales performance, control food and labor costs, and minimize wastage


-Lead, train, and supervise restaurant managers and supe...

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Company Profile

SBM GROUP SDN BHD