Job Description

We are seeking a proactive and results-driven Client Engagement Associate to drive sales and engagement for our professional training programs targeted at working professionals and corporate clients. This role requires a strong understanding of B2C and B2B sales, relationship management, and consultative selling to ensure potential clients are guided through the enrollment process effectively.

The ideal candidate will work closely with internal teams, university departments, and corporate organizations to generate leads, nurture relationships, and convert prospects into enrolled participant

Sales & Client Acquisition:

• Identify, prospect, and engage with working professionals and corporate clients interested in upskilling through our training programs.
• Conduct outbound sales calls, emails, and follow-ups to convert leads into enrollments.
• Effectively present program details, value propositions, and benefits to potential clients.
• Develop and implement sales strategies to meet and exceed enrollment targets.
• Track and report sales performance metrics, including conversion rates and revenue growth.

Client Engagement & Relationship Management:

• Build and maintain strong relationships with prospective and existing clients.
• Serve as the main point of contact for inquiries and provide personalized consultations.
• Understand client needs and recommend suitable training programs.
• Address client concerns and objections while ensuring a smooth enrollment process.

Collaboration & Coordination:

• Work with internal teams, including marketing and operations, to optimize the lead generation and sales funnel.
• Collaborate with university partners, corporate HR departments, and industry professionals to generate B2B sales opportunities.
• Participate in networking events, webinars, and industry expos to promote training programs.

Post-Sales & Client Success:

• Ensure seamless onboarding of enrolled participants, assisting them with learning platform access and program guidance.
• Follow up with clients post-enrollment to enhance retention and engagement.
• Gather feedback from participants to improve training offerings and customer experience.

Job Requirements

Required Skills & Qualifications:

• Bachelor’s degree in business, marketing, or a related field (preferred).
• 1-3 years of experience in sales, client engagement, or business development (preferably in education, training, or professional development sector).
• Strong communication and interpersonal skills.
• Ability to present and sell training programs effectively.
• Experience with CRM tools and lead management systems is a plus.
• Self-motivated, target-driven, and able to work independently.

Benefits:

• Competitive salary with attractive commission structure.
• Professional development opportunities and upskilling.
• Dynamic and fast-paced work environment with growth potential.

Skills