Enjoy the freedom to work where and when you’re most productive with our flexible working options.

Flexible Working

We offer a competitive salary and benefits package to ensure you feel valued for your contributions.

Competitive Package

Take the time you need to recharge with our generous annual leave allowance

Healthy Annual Leave Package

Stay covered with comprehensive medical insurance for you and your loved ones.

Strong Medical Insurance

We support working parents with a child leave policy designed to help you balance work and family life.

Competitive Child Leave Policy

Access professional support whenever you need it through our dedicated Employee Assistance Program.

Employee Assistance

Swift Support Services Malaysia

Swift is the way the world moves value. We do this every single instant of every single day, right across the world. No other organisation can address the scale, precision, pace and trust that this demands.

Swift is unique. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We have constantly evolved in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem.

Today, goods and services move more quickly and across greater distances than ever before, so value needs to move further and faster too. Our vision is for a world in which payments are not only trusted but instant. We innovate tirelessly, test exhaustively, then implement fast. In a connected and challenging era, our approach has never been more relevant. There’s no other organisation like us anywhere in the world. Without us the world would be a very different place. We’re trusted every instant.

Source: <a href="https://www.swift.com/about-us/discover-swift" target="_self">Swift Website</a>

Who We Are

Ethics 
We believe in treating people with respect, fairness and equality. All our decisions are based on the highest ethical standards, so we work together for the wellbeing of the company and our people.&nbsp;

Integrity
We avoid placing ourselves in a situation where there is a conflict of interest or where we might be influenced by financial, or other private obligations to outsiders.

Trust 
We empower our employees. Trust is key to ensuring the highest levels of employee wellbeing and motivation. This ensures security, confidentiality and reliability.

Source: <a href="https://www.swift.com/about-us/vision_mission-values#:~:text=Swift%20conducts%20its%20business%20on,our%20Swift%20Speak%20Up%20channel." target="_self">Swift Website</a>

Our Values

<div class="css-ey7qxc"><div data-automation-id="jobPostingDescription" class="css-di7p1k"><div>ABOUT USWe’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.&nbsp;We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.&nbsp;&nbsp;&nbsp;</div><h2>Responsabilities</h2>You will introduce the Agile approach •Train teams in the agile framework and the new way of working •Work on continuous development and improvement of methods (together with other Agile Coaches) and incorporate them into day-to-day work of the Squads •Define mechanisms to share information among stakeholders You will build highly effective squads •Help squads reach their goals by inspiring team members to deliver their maximum potential •Follow up on internal processes of the team and one-on-one conversations with different members to deliver coaching and feedback •Facilitate learning and development through individual and team coaching, deliver trainings, facilitate workshops, and offsites •Set up and conduct the Agile Ceremonies (Scrum): daily huddle, sprint planning, retrospectives. •Keep an objective perspective on issues and troubleshoots by applying agile principles •Support teams in determining the resource allocation You will contribute to the personal development of the team •Deliver constant feedback to team members •Provide input to the performance evaluations of the team members •Promote self-organization and team spirit •Identify issues and celebrate successes •Provide coaching and leadership to other agile coaches in your region You will be a member of the Customer Interactions Tribe Agile Coaches team •Be an active contributor to the Agile Coaches and Agile Transformation team. •Help develop an Agile Community of practice •Build and share experience, best practices, and learnings within an agile coach community. •Peer-2-peer coaching between agile coaches colleagues. You will work in a truly international environment with main hubs across three continents. We have global reach and impact but operate fast as we are a relatively small company.<h2>Qualifications</h2>Professional skills •Autonomous, driven, with strong ability to quickly adapt and respond to change. •Customer oriented and quality mindset – we continually strive to deliver true customer value. •Open-minded, solutions oriented, and a true team player – gaining energy through collaboration with others. •Fluent in English (spoken and written). Technical skills &amp; knowledge •2 to 5 years of experience in Agile Coaching / Scrum Master / Product Owner position•Leadership experience a plus (managment or team leadership) •Strong coaching, mentoring, teaching and facilitation skills.•Good understanding of the Scrum framework, Kanban and DevOps practices. •Certifications (Scrum and Kanban, SAFe, ICAgile) is ideal •Background in IT development, testing, business analysist, project manager, Marketing or Sales position. •An ambassador attitude of the "new" Agile@SWIFT culture. With the following strong emphasis: •You are an inspiration and you show energy &amp; passion •You think big (but you also appreciate small improvements) •You achieve the best result by empowering and giving teams responsibility, but at the same time you know how to "excite", challenge and keep the team on their toes •You stimulate people to really achieve •You are a role model in giving feedback •You act as facilitator in conflict resolution, meeting facilitation, group dynamics, and personality styles to help your squads •You act as Counselor using your active listening skills to create a space where problems can be discussed with honesty and safety. •Insatiable appetite for learning new things and improving existing ones •Passionate about communication, group dynamics and coaching and you are not afraid to raise issues and drive change •Ability to understand the distinction between coaching and mentoring and know when to apply each most successfully •Ability to define development plan for a team and to educate others •Ability to work in diverse environments across squads •A good understanding of Software Development Life Cycle<div>What we offer<a rel="noopener noreferrer" target="_blank" href="http://www.swift.com/swift-resource/233771/download">We put you in control of career</a><a rel="noopener noreferrer" target="_blank" href="https://www.swift.com/swift-resource/233771/download">We give you a competitive package</a><a rel="noopener noreferrer" target="_blank" href="https://www.swift.com/swift-resource/233771/download">We help you perform at your best</a><a rel="noopener noreferrer" target="_blank" href="https://www.swift.com/swift-resource/233771/download">We help you make a difference</a><a rel="noopener noreferrer" target="_blank" href="https://www.swift.com/swift-resource/233771/download">We give you the freedom to be yourself</a>We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.</div></div></div>

This job is for an Agile Coach who will guide teams in using Agile methods to boost productivity and collaboration. You might like this job because you get to inspire diverse teams globally and help shape their work culture while promoting effective communication!

ABOUT USWe’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy. We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community c...

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