Earn up to 7000 MYR with performance-based incentives

Competitive Pay

Flexi benefit capped at 1500 MYR per annum

Medical Insurance

Our company is experiencing rapid growth, creating good opportunities for career advancement and clear trajectory for professional success

Company Hypergrowth Equals Personal Career Growth

We empower our team with the tools, mentorship, and opportunities needed to accelerate their career growth and achieve long-term success

Mentorship

Tarro

At Tarro, we empower small brick-and-mortar restaurants by relieving them of the operational burdens of running their business. Our multi-product ecosystem provides AI-powered order taking, delivery enablement, and marketing solutions, creating a seamless connection between restaurants and their customers. By combining cutting-edge technology with a dedicated team, we tackle the real-world challenges faced by small business owners. We are customer-obsessed, working backwards from their needs to ensure their success is our success.&nbsp;

&nbsp;The U.S. restaurant industry represents a $1 trillion total addressable market (TAM), yet small restaurants often lack access to affordable technology. While large chains benefit from expensive tech, we believe small restaurant owners deserve the same advantages at a fraction of the cost. With the trust of thousands of restaurants, we have supported nearly 20 million customers. We’re proud to have been named one of Built In’s top companies to work for in 2024.&nbsp;

About Us

Tarro empowers restaurants with human+AI solutions that automate voice ordering, delivery, and marketing.
As a captive tech company, we offer employees stability and growth of an in-house environment, where their contributions directly impact our core business success. Our captive tech model provides long-term career growth, job security, and deeper engagement with cutting-edge projects that shape our company's future.

How Are We Different?

We are on the lookout for an organized Client Operation Support (Bilingual in Mandarin and English) to join our passionate team at Wonders Corporation in Kuala Lumpur. Growing your career as a Full Time Client Operation Support (Bilingual in Mandarin and English) is an awesome opportunity to develop useful skills.

What you’ll accomplish:
<ul>
<li>Address clients' concerns effectively through various communication channels</li>
<li>Establish a trusted strategic advisor relationship with our clients</li>
<li>Maintain sustainable relationships with clients through active engagement and open communication</li>
<li>Provide appropriate solutions or alternatives in the most effective/efficient manner to resolve customers issues</li>
<li>Coordinate with English-speaking colleagues/customers, translate and communicate their concerns to the Mandarin-speaking clients for resolution</li>
<li>Act as client advocate, liaise with their customers, mediate and settle disputes with their best interest in mind</li>
<li>Promptly follow up with the relevant parties to ensure resolution and customer recovery</li>
</ul>

This job is about supporting clients at Wonders Corporation as a bilingual expert in English and Mandarin. You might like this job because you get to help people solve problems while building strong relationships in a friendly team!

Client Services

Client Needs Assessment

Customer Relationship Management

Customer Engagement

We are on the lookout for an organized Client Operation Support (Bilingual in Mandarin and English) to join our passionate team at Wonders Corporation in Kuala Lumpur. Growing your career as a Full Time Client Operation Support (Bilingual in Mandarin and English) is an awesome opportunity to develop useful skills.

What you’ll accomplish:



-Address clients' concerns effectively through various communication channels


-Establish a trusted strategic advisor relationship with our clients
...

Client Operations Support | Bilingual- English & Mandarin

Tarro

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Company Profile

Tarro