Taylor's promotes a flexible work environment to help employees balance their professional and personal commitments. 

Flexible Work Arrangements

The institution provides support for personal and career advancement, including opportunities for further studies and career progression. 




Professional Development

Staff members benefit from education fee discounts and interest-free education loans, supporting their continuous learning and development.

Educational Benefits

Employees receive competitive salaries and benefits, including medical, optical, and dental coverage. 

Competitive Remuneration Package

The college fosters a supportive and collaborative atmosphere, contributing to a pleasant work experience.

Conducive Working Environment

Taylor's College

At Taylor's College, meeting students' expectations and needs has always been our top priority ever since our inception in 1969. Students can expect the best at Taylor's College in terms of star lecturers, quality classroom pedagogy, state-of-the-art facilities and awesome student experience. 
Overall, our contribution to the world of education globally has earned us many awards and accolades, inspiring us to carry this culture of excellence to even greater heights through our diverse range of pre-university programmes as well as professional programmes. Taylor's College stands as a top-tier college*, recognised for over 50 years of pioneering pre-university education in Malaysia.

Who We Are

&nbsp;
Always Putting Students First
&nbsp;&nbsp; Culture of Excellence
&nbsp;&nbsp; Openness in Communication
&nbsp;&nbsp; Acting with Integrity
&nbsp;&nbsp; Being Passion-nate in What We Do
&nbsp;&nbsp; Creating Enjoyable Environments

Our Values

<div><img src="https://i.imgur.com/TkqCUuf.jpg?h=457&amp;la=en-US&amp;w=683&amp;hash=B7BA561A0964F3001F352F97A3D3C32B9D619F1B" width="1000"></div> JOB PURPOSE &nbsp; The Executive, Campus Central is responsible to provide excellent customer service through a wide range of student and academic administration services to students, parents, and staff of the University/College and is accountable to the Manager/Assistant Manager of Campus Central. &nbsp; AREAS OF RESPONSIBILITIES <ul style="margin-top:0.0in;margin-bottom:0.0in"> <li style="margin:0.0in 0.0in 0.0in 32.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Assist the Manager/Assistant Manager of Campus Central in managing Campus Central to ensure a broad range of quality student administrative services are provided to students and staff, resulting in consistent, innovative and comprehensive services.</li> <li style="margin:0.0in 0.0in 0.0in 32.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Act as first point of reference for, and manage student administration enquiries from students, staff, alumni and members of the public and provide timely and accurate responses.</li> <li style="margin:0.0in 0.0in 0.0in 32.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Undertake a range of administrative activities and liaise with other areas of the University/College, particularly Schools and external customers as required to support the delivery of excellent customer service on over-the-counter enquiries and via online platform, request &amp; collection, application processing &amp; back office work, manage email &amp; phone enquiries etc.</li> <li style="margin:0.0in 0.0in 0.0in 32.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Monitor and ensure timely processing of applications via online services provided by Campus Central.</li> <li style="margin:0.0in 0.0in 0.0in 32.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Maintenance of Campus Central Portal, ensuring information relevance to students through timely updates.</li> <li style="margin:0.0in 0.0in 0.0in 32.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Maintain orderliness and cleanliness of the counter areas through good organisation and planning skills</li> <li style="margin:0.0in 0.0in 0.0in 32.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Actively participate in the service performance management process and development / improvement initiatives.</li> <li style="margin:0.0in 0.0in 0.0in 32.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Actively participate in staff development / training and team discussions on the continuous improvement and development of services and procedures.</li> </ul> &nbsp; MINIMUM ACADEMIC / PROFESSIONAL QUALIFICATION Degree in Business Administration, Psychology, Human Resource Management, or any related discipline. &nbsp; RELATED EXPERIENCE Fresh graduates or those with administrative working experience, preferably with a broad range of student services related functions in an educational institution. &nbsp; COMPETENCIES (KNOWLEDGE, SKILLS &amp; ABILITIES)&nbsp; <ul style="margin-top:0.0in;margin-bottom:0.0in"> <li style="margin:0.0in 0.0in 0.0in 32.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Good understanding and ability to create an uplifting customer service culture</li> <li style="margin:0.0in 0.0in 0.0in 32.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Ability to work collaboratively in a team based work environment.</li> <li style="margin:0.0in 0.0in 0.0in 32.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Ability to communicate with customers, colleagues, business contacts in a courteous and professional manner</li> <li style="margin:0.0in 0.0in 0.0in 32.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Creative, resourceful and customer focused</li> <li style="margin:0.0in 0.0in 0.0in 32.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Possess a good command of English. Ability to converse in Mandarin will be an added advantage.</li> <li style="margin:0.0in 0.0in 0.0in 32.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Good communication, report writing and presentation skills</li> <li style="margin:0.0in 0.0in 0.0in 32.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Good planning and coordinating skills</li> <li style="margin:0.0in 0.0in 0.0in 32.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Ability to perform consistently under the pressure of deadlines</li> <li style="margin:0.0in 0.0in 0.0in 32.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Knowledge of and skills in using computer software e.g. Microsoft software applications</li> <li style="margin:0.0in 0.0in 0.0in 32.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Ability to work independently in a fast-paced and challenging environment</li> </ul> &nbsp; COMPETENCIES (BEHAVIOURAL) <ul style="margin-top:0.0in;margin-bottom:0.0in"> <li style="margin:0.0in 0.0in 0.0in 32.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Matured and self-motivated</li> <li style="margin:0.0in 0.0in 0.0in 32.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Dynamic with initiative</li> <li style="margin:0.0in 0.0in 0.0in 32.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Good team player</li> <li style="margin:0.0in 0.0in 0.0in 32.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Professional appearance and good working attitude</li> <li style="margin:0.0in 0.0in 0.0in 32.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">Pro-active and results oriented with a drive to succeed and achieve goals</li> <li style="margin:0.0in 0.0in 0.0in 32.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif">People oriented with warm and cheerful personality</li> </ul> A strong sense of responsibility

This job is about being the friendly face at Campus Central, helping students, parents, and staff with their queries. You might like this job because you enjoy creating a supportive environment and making a real difference in people&#x27;s lives!

 JOB PURPOSE   The Executive, Campus Central is responsible to provide excellent customer service through a wide range of student and academic administration services to students, parents, and staff of the University/College and is accountable to the Manager/Assistant Manager of Campus Central.   AREAS OF RESPONSIBILITIES  Assist the Manager/Assistant Manager of Campus Central in managing Campus Central to ensure a broad range of quality student administrative services are provided to student...

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