Taylor's promotes a flexible work environment to help employees balance their professional and personal commitments. 

Flexible Work Arrangements

The institution provides support for personal and career advancement, including opportunities for further studies and career progression. 




Professional Development

Staff members benefit from education fee discounts and interest-free education loans, supporting their continuous learning and development.

Educational Benefits

Employees receive competitive salaries and benefits, including medical, optical, and dental coverage. 

Competitive Remuneration Package

The college fosters a supportive and collaborative atmosphere, contributing to a pleasant work experience.

Conducive Working Environment

Taylor's College

At Taylor's College, meeting students' expectations and needs has always been our top priority ever since our inception in 1969. Students can expect the best at Taylor's College in terms of star lecturers, quality classroom pedagogy, state-of-the-art facilities and awesome student experience. 
Overall, our contribution to the world of education globally has earned us many awards and accolades, inspiring us to carry this culture of excellence to even greater heights through our diverse range of pre-university programmes as well as professional programmes. Taylor's College stands as a top-tier college*, recognised for over 50 years of pioneering pre-university education in Malaysia.

Who We Are

&nbsp;
Always Putting Students First
&nbsp;&nbsp; Culture of Excellence
&nbsp;&nbsp; Openness in Communication
&nbsp;&nbsp; Acting with Integrity
&nbsp;&nbsp; Being Passion-nate in What We Do
&nbsp;&nbsp; Creating Enjoyable Environments

Our Values

<div><img src="https://i.imgur.com/TkqCUuf.jpg?h=457&amp;la=en-US&amp;w=683&amp;hash=B7BA561A0964F3001F352F97A3D3C32B9D619F1B" width="1000"></div> JOB PURPOSE The Senior Executive, Campus Central is responsible to provide excellent customer service through a wide range of student and academic administration services to students, parents, and staff of the University/College and is accountable to the Manager/Assistant Manager of Campus Central. &nbsp; AREAS OF RESPONSIBILITIES &nbsp; <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Assist the Manager/Assistant Manager of Campus Central in managing Campus Central to ensure a broad range of quality student administrative services are provided to students and staff, resulting in consistent, innovative and comprehensive services, delivered via SCRM, counters, online portal, emails and phone. </li> </ul> &nbsp; <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Act as first point of reference for, and manage student administration enquiries from students, staff, alumni and members of the public and provide timely and accurate responses.</li> </ul> &nbsp; <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Undertake a range of administrative activities and liaise with other areas of the University/College, particularly Schools and external customers as required to support the delivery of excellent customer service on over-the-counter enquiries and via SCRM and online platform, request and collection, application processing and back-office work, managing email and phone enquiries etc.</li> </ul> &nbsp; <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Monitor and ensure timely processing of enquiries and requests via SCRM and online services provided by Campus Central.</li> </ul> &nbsp; <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Maintenance of Campus Central Portal, ensuring information relevance to students through timely updates.</li> </ul> &nbsp; <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Carry out any other duties and responsibilities that may be assigned from time to time.</li> </ul> &nbsp; &nbsp; &nbsp; &nbsp; JOB SPECIFICATIONS &nbsp; MINIMUM ACADEMIC / PROFESSIONAL QUALIFICATION Degree in Business Administration, Psychology, Human Resource Management, or any related discipline. &nbsp; RELATED EXPERIENCE Fresh graduates or those with administrative working experience, preferably with a broad range of student services related functions in an educational institution. &nbsp; COMPETENCIES (KNOWLEDGE, SKILLS &amp; ABILITIES) &nbsp; <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Good understanding and ability to create an uplifting customer service culture </li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Ability to work collaboratively in a team based work environment.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Ability to communicate with customers, colleagues, business contacts in a courteous and professional manner</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Creative, resourceful and customer focused</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Possess a good command of English</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Good communication, report writing and presentation skills</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Good planning and coordinating skills</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Ability to perform consistently under the pressure of deadlines</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Knowledge of and skills in using computer software e.g. Microsoft software applications</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Ability to work independently in a fast-paced and challenging environment</li> </ul> &nbsp; COMPETENCIES (BEHAVIOURAL) <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Matured and self-motivated </li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Dynamic with initiative </li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Good team player</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Professional appearance and good working attitude</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Pro-active and results oriented with a drive to succeed and achieve goals</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">People oriented with warm and cheerful personality</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">A strong sense of responsibility</li> </ul> &nbsp; The company reserves the rights to amend or include additional details towards your job description at any point of time in any form of communication. &nbsp; &nbsp;

This job is a Senior Executive at Campus Central, where you&#x27;ll help students and staff with administrative tasks. You might like this job because you get to foster a friendly, helpful environment while supporting a diverse community in an educational setting.

 JOB PURPOSE The Senior Executive, Campus Central is responsible to provide excellent customer service through a wide range of student and academic administration services to students, parents, and staff of the University/College and is accountable to the Manager/Assistant Manager of Campus Central.   AREAS OF RESPONSIBILITIES    Assist the Manager/Assistant Manager of Campus Central in managing Campus Central to ensure a broad range of quality student administrative services are provided to ...

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Taylor's College