Job Description

 At our company, we prioritize our people through competitive remuneration, clear career growth, continuous learning, and a supportive workplace culture. We offer industry-aligned compensation, performance bonuses, and regular team-building activities. Employees benefit from a transparent career progression pathway, mentorship, bi-annual reviews, and leadership development opportunities. Our workspace, along with open communication and team bonding initiatives, ensures a positive, collaborative, and inspiring work environment.

Job responsibilities:

1. Sales Support & Coordination

• Assist the sales team in preparing quotations, proposals, media kits, and licensing decks.
• Coordinate with clients to gather requirements, clarify enquiries, and ensure timely follow-up.
• Maintain and update client databases, sales pipelines, and CRM systems.
• Track and monitor sales progress, renewal schedules, and contract timelines.

2. Outdoor Advertising (OOH) Support

• Assist in checking site availability, compiling site photos, and preparing site recommendation packages.
• Coordinate with the operations team and vendors for site booking, installation scheduling, and campaign monitoring.
• Prepare project documentation such as booking forms, installation reports, and completion photos.
• Ensure all campaign timelines, deadlines, and client deliverables are met accurately. 

3. IP Licensing Support

• Assist in preparing licensing proposals, brand information packs, and partnership materials.
• Support the licensing team in managing agreements, renewals, artwork approvals, and product submissions.
• Track licensee performance, royalty reports, and contract milestones.
• Coordinate internal workflows between licensing, design, and legal teams.

4. Administrative & Documentation Tasks

• Manage sales documents, invoices, purchase orders, contracts, and filing systems. 
• Ensure all documents are properly organized for audit, finance, and management review.
• Prepare weekly and monthly sales reports for management.
• Handle general administrative duties related to sales operations.

5. Customer Service & Communication

• Respond to customer enquiries professionally through email, WhatsApp, or phone.
• Follow up with clients on pending approvals, payments, and project updates.
• Provide excellent service to maintain strong client relationships.
• Support after-sales requests and resolve minor issues or questions. 

Job Requirements

Job requirements:

• At least 1 year of experience in sales support, administration, or coordination (fresh graduates are encouraged to apply).
• Experience in advertising, media, creative agency, or licensing is an added advantage.
• Strong organizational skills with high attention to detail and accuracy.
• Good communication skills in English and Bahasa Malaysia (Mandarin is an added advantage).
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and comfortable learning new digital tools.
• Ability to multitask, prioritize tasks, and work in a fast-paced environment.
• Positive attitude, willingness to learn, and strong sense of responsibility.
• Able to work both independently and as part of a team.

Additional Benefits

• Fast-growing company with strong learning culture and continuous in-house training.
• Supportive, positive working environment with open communication and clear career pathways.
• Spacious, comfortable office with smart casual attire every day.
• Guaranteed on-time salary payment with full statutory contributions.
• Comprehensive leave entitlements: annual, sick, hospitalization, maternity, paternity, compassionate, marriage, and birthday leave.
• Unlimited snacks and beverages in the pantry.
• Company-provided laptop for work convenience.
• Staff training & development sessions (on-the-job, soft skills, and technical skills).
• Mentorship program — every new hire is paired with a senior for guidance and coaching.
• Referral incentive program — get rewarded for introducing talent to join us.
• Enjoy staff welfare perks including annual dinner, celebrations, and fun team activities.

How to Apply:

1. Submit your application via Hiredly.
2. Shortlisted candidates will receive a test assignment, along with a training video and sample for reference.
3. After submitting the test, our hiring manager will evaluate your work and shortlist suitable candidates.
4. Selected candidates will be invited for an interview.
5. After the interview, we will inform you of the final hiring decision. 

Skills