We prepare commissions, bonuses, and increments for those high-performing employees. You will get the rewards if you achieve company targets!

Great Remuneration Package

We give portability and convenient office tools to help every employee work smoothly.

Apple MacBooks for Everyone

Yes! We may serve some delicious snacks during the high-tea time.

Free Snacks！

Coffee machines are provided in the office, you can make the preference of your coffee (free) anytime just like a cafe barista, isn't it fun?

Energy Booster

Our KL office is situated 1km from MidValley and near our Penang office you can find Zus Coffee, Family Mart and many more！

Good Foods Nearby

We value the growth of employees, so we support continuous learning in developing your skills and ability here! 

Unlimited Career Development Opportunities

Wealth Mastery Academy (WMA)

Wealth Mastery Academy (WMA) empowers individuals with practical financial education and skills not taught in schools. We provide hands-on, actionable training designed to help people create multiple income streams. Through a strong network of expert trainers and industry specialists, we bring the best market opportunities to our learners.
Vision To be a global leader in wealth mastery education and opportunities.
Mission To empower people to achieve lasting financial growth and a fulfilling lifestyle.

About Us

<ul>
<li>Creative and young work environment</li>
<li>Freedom to learn and grow</li>
<li>We learn, do, teach for better personal growth</li>
<li>Fun &amp; Friendly Working Culture</li>
</ul>

Our Culture

<ul>
<li>Customer Support:</li>
<li>Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner.</li>
<li>Provide detailed information on products, services, and policies to customers.</li>
<li>Resolve customer issues, complaints, and concerns efficiently, ensuring a positive experience.</li>
<li>Order Management:</li>
<li>Assist customers with order processing, returns, exchanges, and cancellations.</li>
<li>Track orders and provide customers with updates on the status of their orders.</li>
<li>Ensure that customer inquiries regarding delivery and product availability are handled promptly.</li>
<li>Product Knowledge:</li>
<li>Maintain a thorough understanding of the company’s products, services, and promotions.</li>
<li>Stay up to date with new product offerings, changes in policies, and other relevant information.</li>
<li>Provide recommendations based on customer needs and preferences.</li>
<li>Complaint Handling &amp; Problem Resolution:</li>
<li>Address customer complaints with empathy and professionalism, aiming for swift resolution.</li>
<li>Escalate unresolved issues to the appropriate department or management for further assistance.</li>
<li>Follow up on customer feedback to ensure continued satisfaction.</li>
<li>Customer Retention &amp; Relationship Building:</li>
<li>Build and maintain positive relationships with customers through excellent communication and problem-solving.</li>
<li>Ensure repeat business by offering a personalized experience and identifying opportunities for upselling or cross-selling when appropriate.</li>
<li>Feedback Collection &amp; Reporting:</li>
<li>Collect customer feedback to identify areas for improvement in products, services, or processes.</li>
<li>Report recurring issues or trends to management and suggest potential solutions.</li>
<li>Team Collaboration:</li>
<li>Work with other departments (sales, technical support, etc.) to ensure that customer needs are met.</li>
<li>Collaborate with team members to improve processes and enhance the customer experience.</li>
</ul>

This job is all about helping customers! You’ll answer their questions, solve problems, and manage orders. You might like this job because you get to make people happy by delivering great service and building lasting relationships.

Customer Service




-Customer Support:


-Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner.


-Provide detailed information on products, services, and policies to customers.


-Resolve customer issues, complaints, and concerns efficiently, ensuring a positive experience.


-Order Management:


-Assist customers with order processing, returns, exchanges, and cancellations.


-Track orders and provide customers with updates on ...

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Company Profile

Wealth Mastery Academy (WMA)