Job Description

Client & Account Management

• Serve as the primary point of contact for assigned clients and partners.
   
• Build and maintain strong, long-term client relationships.
   
• Understand client objectives and translate them into clear project briefs.
   
• Handle client inquiries, proposals, quotations, and contracts.
   

Project Coordination

• Coordinate with internal teams (marketing, design, operations) to ensure timely project delivery.
   
• Manage project timelines, deliverables, and expectations.
   
• Monitor budgets, costs, and scope changes.
   
• Ensure projects meet client and company standards.
   

Business Support

• Identify upselling or cross-selling opportunities within existing accounts.
   
• Support new business pitches and presentations.
   
• Prepare reports, presentations, and post-project summaries.

Job Requirements

• Diploma or Degree in Business, Marketing, Communications, or related field.
   
• Proven experience in account management, sales, or client servicing (agency or event experience is a plus).
   
• Strong communication, negotiation, and interpersonal skills.
   
• Ability to manage multiple accounts and deadlines.
   
• Detail-oriented, organized, and solution-focused.
   
• Proficient in Microsoft Office / Google Workspace.

Skills