Employees have access to claim for prescription glasses and contact lenses.

Optical coverage

Employees have access to employee assistance on challenges related to work, family, relationships and finances.

Employee assistance program

Employees can enjoy the benefits of comprehensive health screening at any clinic of their choice.

Health screening program

Our bonus programs reward our people for their achievements and their contributions to our business.

Bonuses

Our recognition program involves both monetary and non-monetary awards which can be endorsed by fellow colleagues.

Recognition awards

Our leadership equity grants are awarded to recognize exceptional performance or a significant career milestone.

Performance equity

Accenture Malaysia

Reinvent what your business could be
Our wide range of capabilities, ecosystem partnerships and unmatched industry expertise can help your business become the next best version of itself.
Accenture can drive a "One Ecosystem" approach via collaboration across multiple organizations with common objectives and driving completely new sources of value.
We help our clients advance their environmental, social and governance goals by connecting sustainability to their transformations; operate our business with a strong commitment to the environment, ethics and human rights; and work to create value in communities around the world.
Source: <a href="https://www.accenture.com/my-en/about/company-index" target="_self">accenture.com</a>

Who We Are

360° value is at the heart of our business.&nbsp;
Financial
Meeting financial expectations and outcomes for resilience and growth.
Experience
Creating better experiences for people using technology, data, creativity and innovation.&nbsp;
Sustainability
Embedding environmental and social responsibility from the beginning.
Talent
Attracting talent, upskilling people and unlocking potential for a resilient workforce.
Inclusion &amp; Diversity
Accelerating equality to unleash innovation and drive business results.&nbsp;
Custom
Personalizing value with a custom dimension to measure client-specific priorities. We use these same six dimensions to measure ourselves, and Accenture's Custom dimension is always Client.
Source: <a href="https://www.accenture.com/my-en/about/company-index" target="_self">accenture.com</a>

Our Values

As a Customer Service and Engagement Associate, your primary role will be to assist our consumers with inbound/outbound interactions pertaining to general queries regarding our range of products/campaigns.<ul><li>Handle day to day interactions from consumers through available channel (phone call, emails, live chats, etc).</li><li>Stay current with latest product knowledge and campaigns from marketing team.</li><li>Comply with service level agreements.</li><li>Support and help on process documentation &amp; reporting when necessary.</li><li>Comply with the assigned schedule to cover the hours of operation.</li><li>Comply with the account KPIs.</li><li>Support with any other new process at the time the client requires it, if it has been officially included in our range of services.</li><li>Stay current with system information, changes and updates applicable to the role.</li></ul>#LI-GM

This job is for a Customer Service Associate who speaks Mandarin! You might like this job because you’ll engage with customers through calls, emails, and chats, helping them with product queries while staying updated on new campaigns.

As a Customer Service and Engagement Associate, your primary role will be to assist our consumers with inbound/outbound interactions pertaining to general queries regarding our range of products/campaigns.

-Handle day to day interactions from consumers through available channel (phone call, emails, live chats, etc).

-Stay current with latest product knowledge and campaigns from marketing team.

-Comply with service level agreements.

-Support and help on process documentation and re...

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