Right at the heart of KL with easy public transportation access (Hang Tuah LRT Station)

Strategic Location

Performance Bonus

Afternoon tea break with snacks supply in the office

Afternoon Break

1-to-1 training provided coupled with professional development opportunities

Training & Career Development

AGENSI PEKERJAAN STAR GLOBAL SDN BHD

Star Global recruitment firm, founded in 2022 and headquartered in Bukit Bintang, Kuala Lumpur, is a boutique HR consultancy specializing in technology and digital talent recruitment. We offer bespoke, integrated recruitment solutions tailored to our clients’ unique needs&nbsp;

Our unique approach combines data-driven sourcing, rigorous screening, and deep industry insights to connect businesses with highly qualified, engaged candidates—saving time and optimizing hiring outcomes. From executive search to permanent placements and temp staffing, we serve diverse sectors such as fintech, telecoms, manufacturing, logistics, and more&nbsp;

About Us

At Star Global, our colleagues are our greatest strength. We cultivate a culture rooted in meritocracy, transparency, and integrity, fostering open communication and mutual respect at all levels.

Key cultural values:
<ul>
<li>Merit-Driven Performance: We reward achievement and dedication fairly—high performers are recognized and advanced&nbsp;</li>
<li>Transparent Communication: Feedback and ideas are shared openly; every team member has a voice in our growth journey&nbsp;</li>
<li>Continuous Learning: We encourage learning and professional development across job levels, and support hands-on experience in fast-moving recruitment projects</li>
<li>Team-Centric Environment: We emphasize collaboration, teamwork, and a supportive atmosphere that motivates and energizes our staff</li>
<li>Work–Life Balance: We strive to maintain a healthy balance—no excessive overtime and a focus on well-being through team-building and social events&nbsp;</li>
</ul>

Our Team

&nbsp;Key Responsibilities:
<ul>
<li>Manage customer enquiries in a professional, accurate, and timely manner across multiple communication channels.</li>
<li>Engage with both potential and existing customers to promote services and enhance customer retention.</li>
<li>Monitor customer activity levels, gather feedback, and provide insights to improve engagement strategies and overall customer experience.</li>
<li>Maintain accurate records of customer interactions and ensure high levels of customer satisfaction are consistently achieved.</li>
<li>Identify recurring customer issues and propose process improvements to enhance overall efficiency.</li>
<li>Support onboarding of new customers by providing guidance on products, services, or platforms.</li>
<li>Ensure compliance with company policies, procedures, and service standards in all customer interactions.</li>
</ul>

This job is perfect for those who enjoy helping others! You might like this job because you&#x27;ll assist customers through different channels, share feedback for better service, and support new customers as they get started.

Kerja ini adalah mengenai memberikan sokongan kepada pelanggan melalui pelbagai saluran komunikasi. Anda mungkin berminat dengan kerja ini kerana ia membantu anda berinteraksi dengan ramai orang, menyelesaikan masalah dan meningkatkan pengalaman pelanggan, sambil memastikan kepuasan pelanggan sentiasa tinggi.

Customer Service

Customer Relationship Management

Customer Support

Microsoft Office

Customer Service Desk

Multitasking

Mandarin Chinese

_Key Responsibilities:



-Manage customer enquiries in a professional, accurate, and timely manner across multiple communication channels.


-Engage with both potential and existing customers to promote services and enhance customer retention.


-Monitor customer activity levels, gather feedback, and provide insights to improve engagement strategies and overall customer experience.


-Maintain accurate records of customer interactions and ensure high levels of customer satisfaction are consi...

Customer Service Associate (Relocation)

AGENSI PEKERJAAN STAR GLOBAL SDN BHD

Customer Service Associate (Mandarin) (fresh graduate)

Hytech Consulting Management Sdn Bhd

Internship Customer Service Mandarin (Full-time/On-site) Specialist

Daythree

(FULL-TIME) MANDARIN Customer Service Executive

ENVO BPO SERVICES SDN BHD

Customer Service Specialist - Mandarin & English Speaker

Zhao Xi TCM Centre Sdn Bhd

Customer Service Executive

FLYGOSH

Customer Relationship Specialist (Mandarin Proficiency)

QuikMaster

Customer Services ( Malaysian CHINESE ONLY )

Wow People

Business Support Executive (Customer Care) | Mandarin Speaker

CADVision Systems Sdn Bhd

Customer Service Executive (Freight Forwarding/Transportation)

Hiredly X

Company Profile

AGENSI PEKERJAAN STAR GLOBAL SDN BHD