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Customer Service New Associate - Entry Level

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AI-generated summary

  • Review applications, support publishers via email, and improve automation & journeys.
  • Join OPG's partner-focused Global Partnerships team across 12+ offices.
  • Lead initiatives to improve support and shape automation for real, measurable impact!

Undisclosed

Kuala Lumpur

Job Description

Job Summary

The Online Partnerships Group (OPG) is a partner-focused organization within Global Partnerships that prides itself in providing great service, in creating innovative solutions, and most importantly, in having amazing people. In over twelve offices around the globe, we foster and celebrate an environment where all team members feel welcomed and respected.

Key Responsibilities:

  • Conduct application reviews

  • Support our publisher base through our email customer service

  • Contribute to automation efforts and offer possible solutions

  • Lead reviews activities in order to launch proactive initiatives to improve the support services

  • Analyze and improve customer journey/flow


Job Requirements


Company Benefits

Optical coverage

Employees have access to claim for prescription glasses and contact lenses.

Employee assistance program

Employees have access to employee assistance on challenges related to work, family, relationships and finances.

Health screening program

Employees can enjoy the benefits of comprehensive health screening at any clinic of their choice.

Bonuses

Our bonus programs reward our people for their achievements and their contributions to our business.

Recognition awards

Our recognition program involves both monetary and non-monetary awards which can be endorsed by fellow colleagues.

Performance equity

Our leadership equity grants are awarded to recognize exceptional performance or a significant career milestone.


Additional Info

Company Activity

Last active - few hours ago

Job Specialisation


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