AFJ CAREERS RESOURCES

<p><strong>RESPONSIBILITIES:</strong></p>
<ul>
<li>&nbsp;Provide continuous technical support via telephone and email related to the product</li>
<li>&nbsp;Employ a high level of interpersonal and communication skills to move beyond customer’s frustrations and solve customer’s problem</li>
<li>&nbsp;Identify the level of technical knowledge and adjust technical communications to solve customer’s problem&nbsp;</li>
<li>&nbsp;Conducting basic probing to determine the next action for any software related to enquiries</li>
</ul>

This job is an Internship as a Technical Support Executive where you help customers solve product issues over the phone or email. You might like this job because it builds your communication skills and offers hands-on experience in tech support!

Mandarin Chinese

English Language

Microsoft Office

Verbal Communication Skills

RESPONSIBILITIES:



- Provide continuous technical support via telephone and email related to the product


- Employ a high level of interpersonal and communication skills to move beyond customer’s frustrations and solve customer’s problem


- Identify the level of technical knowledge and adjust technical communications to solve customer’s problem 


- Conducting basic probing to determine the next action for any software related to enquiries


Internship Technical Support Executive

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AFJ CAREERS RESOURCES