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This job is an Internship as a Technical Support Executive where you help customers solve product issues over the phone or email. You might like this job because it builds your communication skills and offers hands-on experience in tech support!
RM 2500 - RM 4500
Ara Damansara, Selangor
Internship
few days ago
Job Description
RESPONSIBILITIES:
- Provide continuous technical support via telephone and email related to the product
- Employ a high level of interpersonal and communication skills to move beyond customer’s frustrations and solve customer’s problem
- Identify the level of technical knowledge and adjust technical communications to solve customer’s problem
- Conducting basic probing to determine the next action for any software related to enquiries
Job Requirements
REQUIREMENTS:
- Excellent English & Mandarin verbal communication skills
- Fresh Graduates who are interested to start their career in a call centre are also encouraged to apply – Full Training Provided
- Fresh Graduates with Cert/Degree/Diploma in IT encourage to apply
- Must be willing to work on rotational shifts
- Must be willing to work in Ara Damansara
Skills
Mandarin Chinese
English Language
Microsoft Office
Verbal Communication Skills
Additional Info
Company Activity
Last active - few hours ago
Experience Level
#NoExperienceNeeded
Career Level
Internship
Job Specialisation
Customer Service
Company Profile
