Transportation Allowance

Medical Allowance

Annual Leave

Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd.

Reeracoen is an award-winning leader in Asia’s recruitment landscape, established in 2012 as the overseas division of Neo Career. In 2024, we achieved full independence and now operate as a trusted HR partner offering innovative recruitment services empowered by HR technology.

With offices in 6 key Asian countries and deep local insights, we connect companies and individuals across borders—driving business growth and supporting career aspirations. Our mission is to realize a sustainable and prosperous society by creating value that transcends national boundaries and cultural barriers.

Create a wonderful future with those pursuing happiness.

The mission of the REERACOEN group, “Create a wonderful future with those pursuing happiness” incorporates various thoughts.

The people who seek “happiness” all over the world are those who wish for a better future.

While it is becoming more familiar to work across countries, the future of the new challenge is expressed as “Wonderful”, expressing the uniqueness of us, such as the exciting future and the exciting tomorrow.

And behind the intention to put “together” is because we want to emphasize that we hope that we can be partner of such people.

In order to make our mission happen, we want to solve the “negativity” of not only customers, but also a sustainable society and the Earth.

Make a change, Better tomorrow.

&nbsp;■ COMPANY DESCRIPTION The company founded in 1996 and has built nearly three decades of experience in the IT industry. The company provides IT infrastructure construction (such as network and server systems), cloud solutions (including setup, migration and hosting), web and application development, and digital marketing/digital systems solutions. With operations spanning Japan and overseas, the company is positioned as a one-stop partner for infrastructure build, web/app development, operation and maintenance. 
■ JOB SUMMARY We are seeking a Japanese-speaking professional to support our sales and customer service operations, acting as a bridge between our local team, Japanese clients, and Japan headquarters. The role involves handling sales administrative tasks, supporting pre-sales activities, and providing responsive customer service to ensure a smooth business process and excellent client satisfaction. 
■ KEY RESPONSIBILITIES ・Sales Administration - Prepare and issue quotations, sales orders, and renewal documents. - Maintain accurate records of customer accounts, orders, and contracts. - Coordinate with internal departments to ensure timely delivery and accurate invoicing. ・Pre-sales Support - Assist the sales team in preparing proposals and presentation materials. - Follow up with clients on order status, delivery schedules, and document requirements. - Collaborate with Japan HQ and local sales teams to align on pricing, specifications, and order details. ・Customer Service Support - Handle customer enquiries via email or phone in both Japanese and English. - Provide basic troubleshooting or direct customers to relevant technical teams for issue resolution. - Ensure high customer satisfaction through professional and timely communication.&nbsp;

This job is for a Sales Admin &amp; Customer Support Executive who speaks Japanese. You might like this job because you’ll connect with clients and help with sales and support, making sure everything runs smoothly and customers are happy!

Japanese Language

Japanese-Language Proficiency Testing

Sales Administration

Customer Support

Critical Thinking

Independent Thinking

Communication

 ■ COMPANY DESCRIPTION
The company founded in 1996 and has built nearly three decades of experience in the IT industry.
The company provides IT infrastructure construction (such as network and server systems), cloud solutions (including setup, migration and hosting), web and application development, and digital marketing/digital systems solutions.
With operations spanning Japan and overseas, the company is positioned as a one-stop partner for infrastructure build, web/app development, oper...

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