Transportation Allowance

Medical Allowance

Annual Leave

Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd.

Reeracoen is an award-winning leader in Asia’s recruitment landscape, established in 2012 as the overseas division of Neo Career. In 2024, we achieved full independence and now operate as a trusted HR partner offering innovative recruitment services empowered by HR technology.

With offices in 6 key Asian countries and deep local insights, we connect companies and individuals across borders—driving business growth and supporting career aspirations. Our mission is to realize a sustainable and prosperous society by creating value that transcends national boundaries and cultural barriers.

Create a wonderful future with those pursuing happiness.

The mission of the REERACOEN group, “Create a wonderful future with those pursuing happiness” incorporates various thoughts.

The people who seek “happiness” all over the world are those who wish for a better future.

While it is becoming more familiar to work across countries, the future of the new challenge is expressed as “Wonderful”, expressing the uniqueness of us, such as the exciting future and the exciting tomorrow.

And behind the intention to put “together” is because we want to emphasize that we hope that we can be partner of such people.

In order to make our mission happen, we want to solve the “negativity” of not only customers, but also a sustainable society and the Earth.

Make a change, Better tomorrow.

&nbsp;■ COMPANY OUTLOOK The company has expanded its business by focusing on freezing and compression technologies ever since its establishment in year of 1924. With more than 90 years of experience in this industry, we offer a comprehensive range of compressors with hundreds of models. As a thermal engineering company we have long contributed to providing business solutions to our customers based on these technologies and in turn continuously evolved our technology and services. 
■ JOB PURPOSE Service Administrator is mainly to provide administrative support to Service Department, play an important role in ensuring the efficient delivery of services and maintaining exceptional clients’ satisfaction. This role acts as the central point of contact between clients, vendors, and internal departments to ensure smooth delivery of after-sales and maintenance services by ensuring efficient coordination, monitoring, documentation, and communication. 
■ KEY RESPONSIBILITIES 1. Service Coordination • Monitor the service job status for smooth arrangement of material purchase, job planning and invoice billing. • Corresponds with vendors and internal department for proper documentation handling. • Prepare quotations, purchase orders (PO), check list, and related paperwork 
<ol>
<li>Customer Support • Communicate with internal department and clients for job status, billing status, and PO follow-up for emergency job done. • Maintain professional and timely responses to client’s inquiries. </li>
<li>Documentation &amp; Reporting • Manage service job database (eg. New job order, scheduled service, etc) and keep record up to date. • Filing management by liaise with service leaders and account department to ensure all service reports and invoices are properly filed and tracked. </li>
<li>General Administration • Handle correspondence, filing, and administrative tasks related to the service department. • Monitor and replenish service-related forms and consumables. • Support continuous improvement of service operations and workflow.&nbsp;&nbsp;</li>
</ol>

This job is a Service Administrator, where you&#x27;ll help keep clients happy by coordinating and supporting service requests. You might like this job because it allows you to connect people and ensure smooth operations in a pioneering thermal engineering company.

Coordinating

Customer Support

Sales Administration

 ■ COMPANY OUTLOOK
The company has expanded its business by focusing on freezing and compression technologies ever since its establishment in year of 1924.
With more than 90 years of experience in this industry, we offer a comprehensive range of compressors with hundreds of models.
As a thermal engineering company we have long contributed to providing business solutions to our customers based on these technologies and in turn continuously evolved our technology and services.

■ JOB PURPOS...

(JO) Service Administrator (58959)

Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd.

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