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This job is as a Commercial Manager, Duty Free at AirAsia. Responsible for planning commercial strategies, maximizing profitability, and driving revenue growth. You might like this job because it offers opportunities to lead and expand commercial activities, work with airline stakeholders, and engage with diverse stakeholders.
Undisclosed
Kuala Lumpur, Kuala Lumpur
Job Description
Job Description
Job Summary
The Commercial Manager is responsible to plan and implement Airasia’s Duty free & Merchandise commercial strategies and initiatives for the inflight and pre-book sales channels. The goal is to lead and expand the organization’s commercial activities; generating new revenue opportunities, maximizing profitability and creating sustainable growth.
The role of the Commercial Manager covers:
Pricing & Profitability - Plan and execute pricing strategies for inflight and online sales channels to drive revenue growth sustainably.
Route performance improvements - Analyze route level sales performance, plan and execute initiatives to drive revenue growth; in collaboration with cabin crew and warehouse team.
Brand campaign management - Work closely and strong engagements with suppliers and brands to drive brand / category growth including joint-promotions, partnerships etc.
Ancillary team engagement - Work closely with airline stakeholders to drive strategic and tactical initiatives ; driving commercial growth, brand awareness, reporting etc.
Crew engagement - Work closely with the Cabin Crew Department to drive product awareness, executing crew incentives to drive sales. Continuous engagement programs to ensure Duty Free & Merchandise is a top of mind proposition among the crew.
Job Responsibilities
Develop and implement commercial strategies/initiatives - end-to-end management of commercial objectives - from planning, stakeholder management & post-campaign analysis.
Identify the key value drivers of the different customer segments to generate ideas and propositions to improve sales conversion.
Utilizing data to implement initiatives - leveraging sales data, purchasing behavior trends and market trends.
Ensure that all commercial activities meet or improve on budget, cost and efficiency targets (Key Performance Indicators (KPIs)) that are in-line with business objectives.
Benchmark pricing & promotions among duty free retailers - landscape comprehension.
Lead by example - ensure company culture & policies are followed through.
Job Requirements
Track record in a commercial / product management / Business Development role.
Strong at commercial planning and strategy. Able to analyze data and develop initiatives that increase revenues/profitability.
BSc/BA in business, sales & marketing, commerce, commercial relevant fields.
Demonstrate leadership qualities, strategic thinking & problem solving skills with the ability to be hands-on, displaying a ‘can-do’ attitude.
Committed to learning and development, ensuring a culture of continuous improvements among team members.
Excellent interpersonal skills, team player and able to communicate and engage with diverse stakeholders.
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.
Job Requirements
Company Benefits
Comprehensive Benefits Package
The company offers various perks such as travel discounts, which include reduced rates for flights and access to e-coupon schemes.
Career Development Opportunities
The company invests in its employees through training programs, workshops, and skill development initiatives.
Dynamic Work Environment
The company is known for its innovative culture and encourages employees to bring creative ideas to the table.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
0 - 10 Years of Experience
Job Specialisation
Digital Marketing, General Sales, Merchandising / Buyer
Company Profile
AirAsia X
Now, that dream has sparked half a billion more dreams and will continue to do so through new experiences from Asean fast food and food deliveries to a network of gateways and getaways.