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This job is all about making guests feel welcome as a Front Office Assistant! You might like this job because you’ll manage check-ins, reservations, and help guests with requests while providing top-notch customer service. Plus, you’ll handle cashier tasks!
Job Description
- Ability to perform guest check in and check out
- Handle room reservations
- Ability to fulfill guest request
- Able to provide exceptional customer service at all times
- Ability to plan and priorities work to exceed expectation
- Front Desk telephone answering
- Handling cashiering tasks
- In charge of guest relations matters
- Perform night audit works (Night shift)
Job Requirements
- SPM/ STPM/ Diploma in tourism and hotel management or equivalent.
- Minimum 1 year of relevant work experience/ fresh graduate
- Competent in writing and speaking in English and Bahasa Malaysia.
- Available to work shifts, over weekends, and on public holidays.
Skills
Company Benefits
Health
Served yearly medical fee and nearest panel clinic to staff.
Meal
Provides free lunch meal to staff.
Location
Strategic working location. Nearest to the shops, ATM & etc.
Hostel
Free hostel provided to needed staff.
Additional Info
Company Activity
Last active - 1 hour ago
Experience Level
#NoExperienceNeeded
Career Level
Entry Level