Seek for help, receive feedbacks, set up goals & develop your skills.

Leader's & Mentor's Support

Opportunities for professional developments, promotions & pay rises.

Fast-Paced Career Path

We care about you and love to meet your healthcare needs.

Comprehensive Health Plans

Embrace Your Wellness

Flexible Hours

Optical & Dental

Blacksire

Black Sire, a Digital Solutions Company As we move into the era of Information Age, information technology has rapidly transformed over the years and are now inevitable in our daily lives. With that in mind, businesses today are also quick to adapt to the new age by establishing a strong online presence and existence. 
Here at BLACK SIRE TECHNOLOGY, we strive to be a one-stop hub that is able to cater to our clients’ business needs, as we are comprised of a community of diligent experts working hand-in-hand to develop digital transformation solutions.
 
From digital marketing to software development, game development, tele-sales and customer service, we accommodate to our clients from various industries such as gaming, e-Commerce, F&amp;B and more. We take pride in our ability to comprehend our clients’ business model and direction, and subsequently to develop tailored digital solutions.

About Us

Vision Our vision is to be Global No. 1 BPO . Mission
To continuously groom our employees into future leaders. 
To provide high-quality, value-added services for our clients. Core Values Positivity Creativity Willing to learn and teach Grateful and thankful (integrity) Communication (open-minded) Teamwork Passion (*CRED - commitment, responsibility, efficiency and disciplined)

Our Mission, Vision & Core Values

<ul>
<li>Responds to live chats professionally and answer customers' enquiries.</li>
<li>Acquire detailed knowledge and understand the operation to resolve customer issue and promote good customer experience.&nbsp;</li>
<li>Handle customer complaints, to provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.&nbsp;</li>
<li>Support any other ad hoc or administrative duties as assigned related to customer service from time to time.&nbsp;</li>
<li>Ensure customer satisfaction and provide professional customer support.</li>
</ul>

This job is for a Remote Customer Service Officer. You might like this job because you&#x27;ll respond to live chats, solve customer issues, and ensure customer satisfaction while working from home.

Problem Solving

Customer Support

Creative Thinking

Multitasking

Self-Discipline




-Responds to live chats professionally and answer customers' enquiries.


-Acquire detailed knowledge and understand the operation to resolve customer issue and promote good customer experience. 


-Handle customer complaints, to provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 


-Support any other ad hoc or administrative duties as assigned related to customer service from time to time. 


-Ensure customer satisfaction and p...

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Company Profile

Blacksire