As a fast-growing startup, opportunities are endless. New challenges, new departments, and real career progression as the company scales.

Career Development & Growth

Learn best practices from global Blueground teams with cross-market collaboration and real international exposure. 

Training & Global Exposure

Enjoy exclusive “friend-friend kaotim” rates to stay at any Blueground (M) / Soulasia managed units, perfect to experience our product first-hand.

Staycation

We offer a competitive salary inclusive of EPF, SOCSO, and allowances, aligned with market standards and reviewed annually.

Competitive Salary 

We believe rest matters. You’re paid to work and paid not to work. Plus, everyone gets their birthday off.

Paid Time Off

We’re building the company together. Strong performers grow fast and take on bigger roles as the team expands.

Merit-Based Progression

Blueground (M) Sdn Bhd

<p><strong>Blueground (M) Sdn Bhd</strong> is the Malaysian branch of <strong>Blueground</strong>, a global proptech company transforming the way people live. With a portfolio of beautifully designed, fully furnished apartments across 30+ cities including New York, Dubai, London, Paris, and Tokyo, Blueground offers flexible mid-to-long term stays for today’s mobile professionals.</p>
<p>Founded in 2013, Blueground has become a leader in elevated living through great design, smart technology, and consistent hospitality. Our mission is simple: <strong>help people feel at home wherever they choose to live.</strong></p>
<p></p>
<p>In 2025, Blueground entered Malaysia with its first market launch in <strong>Kuala Lumpur</strong>. Blueground Malaysia aims to bring a new standard of mid-term living to the country serving both residents looking for flexible, high-quality homes and landlords seeking a trusted, full-service property partner.</p>
<p>We transform apartments into premium, move-in-ready homes and manage the entire resident experience end-to-end from onboarding to daily support powered by global systems and local expertise.</p>
<p></p>
<p>Learn more about Blueground :<br>https://www.theblueground.com/<br>https://www.instagram.com/bluegroundhomes</p>

About Us

<p>At Blueground Malaysia, you’ll experience the best of both worlds:</p>
<ul>
<li>the <strong>energy, ownership, and agility</strong> of a startup, and</li>
<li>the <strong>resources, structure, and global exposure</strong> of an international brand.</li>
</ul>
<p>Our culture is built around trust, collaboration, and a growth mindset. We work fast, iterate often, and continuously refine our processes as we scale. Because this is a new market, everyone plays an active role in building the foundations: systems, workflows, playbooks, and service standards.</p>
<p></p>
<p>Working with us means:</p>
<ul>
<li>You’ll have real responsibility from day one.</li>
<li>Your ideas will shape how Blueground grows in Malaysia.</li>
<li>You’ll work closely with global teams from other markets.</li>
<li>Office collaboration is essential - we brainstorm, problem-solve, and grow together.<br>&nbsp;</li>
</ul>
<p>This is an environment for people who enjoy building, not just executing and who want their work to have visible impact.</p>
<p>Our long-term goal is to expand Blueground across Kuala Lumpur and eventually throughout Malaysia, offering a smarter, more flexible way to live and a better way to manage property.</p>
<p></p>
<p>life @ Blueground :<br>https://www.instagram.com/lifeatblueground/</p>

Culture / What to Expect

<div><strong>🌍 Redefining how people live.</strong></div><div>At <strong>Blueground,</strong> we believe that when your base is reliable, the world opens up. That’s why we’re building the world’s leading platform for living.</div><div>Every year, 350 million people move between cities—yet today’s housing options haven’t caught up with the needs of this modern, mobile generation. Blueground was built to change that.</div><div>With 40,000+ homes across the globe, available for stays from a few days to a year or more, we’re just getting started. We’re on an exponential growth path to redefine living and create an entirely new category. Our edge? Powerful proprietary tech, operational excellence, and a team that executes with speed and discipline.</div><div>&nbsp;Our culture is grounded in five principles:</div><ul><li><strong>Guests First</strong> – Every decision starts with their experience.</li><li><strong>Move Fast</strong> – We value speed, momentum, and action.</li><li><strong>Dive In</strong> – The magic is always in the details, and we go deep.</li><li><strong>Embrace Change</strong> – Change isn’t a disruption; it’s how we grow.</li><li><strong>Keep It Honest</strong> – Transparency accelerates progress—and strengthens relationships.</li></ul><div>If you’re ready to do the best work of your life and help reshape how the world lives, we’d love to meet you.</div><div><strong>The Role</strong></div><div>We are looking for a <strong>Reservations Associate</strong> to join our centralized Sales &amp; Reservations team to support our fast-growing operations.&nbsp;</div><div>You will handle inbound inquiries from guests and corporate clients looking to stay with Blueground, helping them find the right home and guiding them through the booking process.</div><div>This is not a cold-calling or outbound sales role — all leads are warm, coming from our website, booking partners, corporate inquiries, or referral channels.</div><div>Your goal is simple:<br><strong>Convert incoming leads into confirmed bookings while delivering an exceptional customer experience.&nbsp;</strong></div><div><strong>What You’ll Do</strong></div><ul><li>Manage inbound reservation requests from multiple channels (phone, email, chat, platforms, and website inquiries) through the full reservation cycle, from inquiry to booking confirmation</li><li>Understand client requirements and recommend the most suitable Blueground properties</li><li>Maintain accurate records and actively manage your pipeline in our CRM, ensuring timely follow-ups and quality client interactions</li><li>Collaborate with operations and customer experience teams to ensure a smooth handover from booking to move-in</li></ul><div><strong>Why Join Us</strong></div><ul><li>Be part of a fast-growing global company redefining urban living</li><li>Join at an exciting early stage of our Kuala Lumpur operations, where your work will have a visible impact on the market’s growth</li><li>Collaborate with an international team and gain exposure to cross-market practices</li><li>Clear career growth pathways with opportunities across functions and regions</li><li>Competitive compensation package with performance-based incentives</li></ul><div>If you’re passionate about helping clients find their ideal home, enjoy building lasting relationships, and want to grow with a leading hospitality brand, we’d love to hear from you!</div>

This job is for a Reservations Associate at Blueground, where you&#x27;ll help guests find their perfect stays. You might like this job because you’ll work with warm leads, not cold calls, while shaping the future of urban living in a supportive team!

Customer Relationship Management

Customer Service

Reservations

Property Management Systems

🌍 Redefining how people live.At Blueground, we believe that when your base is reliable, the world opens up. That’s why we’re building the world’s leading platform for living.Every year, 350 million people move between cities—yet today’s housing options haven’t caught up with the needs of this modern, mobile generation. Blueground was built to change that.With 40,000+ homes across the globe, available for stays from a few days to a year or more, we’re just getting started. We’re on an exponent...

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Company Profile

Blueground (M) Sdn Bhd