-Annual Leave, Medical leave, and comprehensive medical coverage, including panel clinics and outpatient support.

Medical Coverage

EPF Contribution

When our team achieves balance, they become more productive, focused, efficient and delivering their best.

Work-Life Balance

Clear career pathways across departments, opportunities to take on new challenges and finally recognition based on performance and potential.

Career Progression

Dealing with international business network, will gain valuable global experience, working alongside partners, carriers, and clients across borders.

International Exposure

Boustead Shipping Agencies Sdn Bhd

&nbsp;
Founded in 1973, Boustead Shipping Agencies Sdn Bhd (BSA) is a proud subsidiary of Boustead Holdings Berhad and a pioneer in Malaysia’s transportation and logistics industry. With over five decades of experience, BSA has built a reputation for delivering exceptional, customer-focused logistics solutions backed by a team of highly skilled professionals.
From our strategic offices in Port Klang and Kuala Lumpur International Airport (KLIA), we offer fully integrated services across the supply chain, including:
<ul>
<li>Sea and air freight forwarding</li>
<li>Land transportation</li>
<li>Customs clearance</li>
<li>Warehousing and distribution</li>
</ul>
At BSA, we combine local expertise with global reach, enabling businesses of all sizes to move goods efficiently and reliably. We’re more than a logistics provider—we’re a trusted partner committed to connecting markets, empowering trade, and shaping the future of Malaysian logistics.

Total Logistic Solutions

&nbsp;
At Boustead Shipping Agencies (BSA), we believe that great logistics is powered by people with strong objective and purpose. Our culture is built on integrity, teamwork, and pride in our Malaysian identity. We encourage our team to think boldly, express any new innovation, endless positive interaction &amp; communcation, act responsibly, and grow together sucessfully.
We cultivate a collaborative and inclusive workplace where every individual's contribution is valued, whether they are in operations, customer service, sales, or strategy. Our commitment to professional development is strong, and we provide ongoing support for continuous learning and career advancement within the dynamic logistics industry.&nbsp;
Pride in our Malaysian heritage reflects our commitment to blending tradition with innovation. As we elevate and to build our local brand, to stand confidently alongside the world’s top logistics companies in delivering world-class service with a uniquely Malaysian spirit.
If you are a professional who flourishes in a purpose and profit driven, culturally rich and forward thinking environment, y ou will find your place with us.

Pride in our Malaysian heritage

We are seeking a detail-oriented and proactive Import &amp; Export Customer Service Executive in (Freight Forwarding Industry) to join our team in Klang. This role is essential in ensuring smooth shipment operations, accurate documentation, and responsive customer service for both import and export activities. You will coordinate with consignees, carriers, and overseas agents, manage customs declarations, and support internal teams to deliver timely and compliant logistics solutions.
Key Responsibilities:&nbsp;
<ul>
<li>Custom declaration SMK / EDI (K1/K2/K3/K8/K9)  </li>
<li>Overall in-charge, coordinate and manage all aspects of the export/import sea freight shipment process, including booking, documentation, custom clearance and billing.</li>
<li>Communicate effectively with clients, vendors and carriers to ensure accurate data and timely delivery of goods.</li>
<li>Support and work closely with fellow team members to ensure the smooth shipment operation.</li>
<li>To act as dedicated contact window and support HOD to maintain or improve customer’s satisfaction level to our company.</li>
<li>Coordinating with consignee / shipping / oversea agent for all import shipment by sea.</li>
<li>Create job in Prosea System.</li>
<li>Assist customer on shipping documents preparation on custom declaration (Ex. requesting commercial invoice, packing list, BL, insurance, etc.</li>
<li>Request notice of arrival (NOA) and liaise with carrier /co-loader to ensure accurate data on shipments and timely submission of all shipping document.</li>
<li>Preparation of data (Ex. NOA, Import permit, DO, IID &amp; etc.) </li>
<li>Prepare and submit K1 SMK inside EDI system custom. </li>
<li>Keep trace on vessel &amp; equipment movement / Invoicing and prepare payment to vendor /carrier in a timely manner</li>
<li>Key in vendor cost, closed job task, finalise the shipment Profit and Loss and upload shipping documents in Prosea System</li>
<li>Liaising with operation team to ensure custom clear and print receipt custom for smooth movement of shipment</li>
<li>Assist to submit export custom declaration eg. K2 and K3 when required</li>
<li>Perform ad-hoc tasks and assisting on export custom declaration K2 as assigned by HOD and Management.</li>
</ul>

This job is for an Import/Export Customer Service Executive in the freight forwarding industry. You might like this job because you’ll coordinate shipments, handle customs, and ensure clients get their goods on time—perfect for someone who thrives in busy environments!

Customer Service

Freight Forwarding

Shipping Documents

Customs Declarations

Decision Making

Import/Export Logistics

Bill Of Lading

Logistics

We are seeking a detail-oriented and proactive Import and Export Customer Service Executive in (Freight Forwarding Industry) to join our team in Klang. This role is essential in ensuring smooth shipment operations, accurate documentation, and responsive customer service for both import and export activities. You will coordinate with  consignees, carriers, and overseas agents, manage customs declarations, and support internal teams to deliver timely and compliant logistics solutions.
Key Respo...

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Company Profile

Boustead Shipping Agencies Sdn Bhd