Job Description

The Sales & Marketing Executive (Freight Forwarding) will be responsible for driving revenue growth by identifying new business opportunities, securing new accounts, and promoting our sea/air/land freight services. As a founding member of this department, you will play a pivotal role in establishing our market presence and building long-term relationships with shippers and consignees

Responsibilities

Business Development & Sales 

• Identify and qualify leads through cold calling, networking and market research to grow the pipeline for sea, air and land freight. 
• Convert prospects into active accounts by proposing tailored LCL, FCL, air freight and customs brokerage solutions. 
• Prepare competitive freight quotations and negotiate rates to close deals. 
• Maintain an accurate CRM and manage the sales pipeline from first contact to handover.

Marketing & Brand Positioning 

• Monitor competitor activity, pricing trends and industry updates to keep Boustead Shipping Agencies Sdn Bhd's services competitive. 
• Support the creation of marketing materials and social media updates to increase brand visibility and attract leads. 
• Manage post-sales touchpoints to improve satisfaction and secure repeat business.

Coordination & Strategy 

• Liaise with Operations and Pricing to ensure quotes and service delivery meet client expectations. 
• Provide regular reports on sales targets, market challenges and customer feedback to refine our sales approach.

Job Requirements

Requirements

Qualifications & Experience 

• Bachelor's degree in Business, Marketing, Sciences or a related field, with CGPA 3.00 or above. 
• 1 to 3 years of Sales & Marketing experience in freight forwarding or logistics. 
• Possess own transport and willingness to travel long distance 1 to 2 times per quarter.

Hard Skills & Knowledge 

• Understanding of Incoterms for import and export, and familiarity with shipping documentation. 
• Experience preparing quotations and negotiating freight rates. 
• Proficient in Microsoft Office, especially Excel, Word and PowerPoint. 
• Basic knowledge of digital marketing, social media platforms and market research techniques.

Soft Skills & Qualities 

• Excellent verbal and written communication, with strong presentation and negotiation abilities. 
• Analytical problem-solving, organised administrative habits and a goal-oriented sales mindset. 
• Ability to manage communication across different time zones and work flexible hours when required. 
• Professional appearance, etiquette and a collaborative attitude when working with internal teams.

Skills