Demurrage Coordinator

Bp Business Service Centre Asia Sdn. Bhd.

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This job is a Demurrage Coordinator. You might like this job because you'll be the go-to person for managing shipping claims, helping teams stay organized, and speeding up important payments—all while working collaboratively in a dynamic environment!

Undisclosed

Malaysia, Kuala Lumpur, Kuala Lumpur

Full-Time

1 week ago

Job Description

Manage the incoming claims' inbox. Acts as the first point of contact for external counterparties and internal collaborators. Ensure all items in the inbox are reviewed and actioned in a timely manner. Assign/tag emails to all respective negotiators.

Create new claims and assignments to the relevant Demurrage Negotiator. Ensure no duplicate claims are crafted.

Check financial details of claims in systems to ensure claims are assigned to the correct cost center/chain.

Provide acknowledgement of received claims to counterparties. Claims must be acknowledged by the accurate BP entity.

Assign all freight claims as soon as possible for review and payment within 3 days of hoses off for vessels.

Manage Time Charter tracking process and ensure provisional claims are created.

Prioritize received claims appropriately and flag to the relevant Negotiators where claims are approaching time bar and urgent action is required.

Run weekly/monthly reports to provide key data to the Demurrage team and other key stakeholders.

Seek to contribute by simplifying activity or reducing workload for Negotiators.

Upon request arrange courier to physically send claims to counterparties ensuring proof of delivery is acquired.

Review ways of working to drive the process optimization and a focus on delivering value.

Ensure compliance with all BP policies and procedures including Shipping policy and credit requirements.

Work collaboratively across the Demurrage team to support team delivery.

Ensure systems data is updated accurately and supervise data flows – flagging where concerns are raised.

Job Requirements

Company Benefits

Competitive Pay

BP offers compensation that aligns with industry standards, making it an employer of choice.

Discretionary Bonus

Employees are eligible for bonuses based on company, business unit, and individual performance, as well as recognition awards for long service.

Retirement, Savings, and Insurance

A range of discretionary benefits to provide financial security for employees and their families.

Additional Info

Company Activity

Last active - few hours ago

Experience Level

0 - 10 Years of Experience

Job Specialisation

HR Operations (Payroll, Admin, Office Management)

Management Trainee

Merchandising / Buyer

Company Profile

Bp Business Service Centre Asia Sdn. Bhd.

BP Business Service Centre Asia Sdn. Bhd. is BP's Global Business Services (GBS) centre for the Asia Pacific region, providing business process services to support BP's operations across more than 60 countries. Established in 2009, the centre is located in Kuala Lumpur, Malaysia, and employs a diverse team of professionals. Source: https://www.bp.com/en_my/malaysia/home/who-we-are/bp-in-malaysia/global-business-serv...