Job Description

An exhilarating opportunity has emerged for an Executive, Service Delivery (1 Year Contract)** to join the team at Canon Marketing (Malaysia) Sdn Bhd. This contract position is crucial in bolstering the overall service delivery operations of the organization.**

Key Responsibilities

• Overseeing and coordinating daily service delivery operations to guarantee efficient and prompt service to customers.
• Collaborating with various internal teams and external partners to ensure seamless service delivery processes.
• Tracking and analyzing service delivery performance metrics to pinpoint areas needing improvement.
• Offering administrative assistance for the service delivery function, encompassing documentation, scheduling, and record management.
• Aiding in the rollout of new service delivery initiatives and process improvements.
• Carrying out additional ad-hoc tasks as needed to support the comprehensive service delivery function.

Job Requirements

What we're looking for

• At least 2 years of experience in an administrative or service delivery role, preferably in a fast-paced, customer-facing environment.
• Strong organisational and multitasking skills with the ability to prioritise and manage competing tasks effectively.  
• Outstanding communication and interpersonal abilities, capable of engaging effectively with diverse stakeholders.  
• Skilled in using the Microsoft Office Suite, especially Excel, for data analysis and reporting.
• A customer-centric mindset and a commitment to delivering high-quality service.  
• Willingness to deliver presentations.
• Ability to work independently and as part of a team. 
• Must have personal transportation for travel purposes.

What we offer

At Canon Marketing (Malaysia) Sdn Bhd, we aim to foster a supportive and fulfilling work environment for our employees. Here are some of the key benefits we provide:
 

• Competitive remuneration package
• Remuneration package commensurate with candidate’s qualifications and experience.
• Opportunities for career development and training
• Comprehensive healthcare and insurance coverage
• Employee discounts on Canon products and services

If you're eager to embrace this exciting opportunity, apply today and join our dynamic team!

Skills