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Community Manager

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AI-generated summary

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This job is all about connecting with the community! You will plan weekly events like workshops and talks, secure expert speakers, and grow partnerships. You might like this job because you love engaging with people and making a difference!

RM 4500 - RM 6000

Petaling Jaya, Selangor

Job Description

 

Weekly Event Delivery (Core)

  • Plan, organise, and execute a minimum 1 event per week (talks, workshops, community activities, caregiver sessions, webinars, live broadcasts).
  • Build a 52-week event calendar, balancing lifestyle + medical/clinical topics.
  • Ensure smooth end-to-end delivery: venue setup, registration, run-of-show, guest flow, and post-event follow-up.

Speaker & Program Curation

  • Source and secure speakers: geriatricians, physiotherapists, OTs, nurses, dietitians, pharmacists, psychologists, legal/financial planners, caregivers, and relevant lifestyle experts.
  • Coordinate speaker logistics: briefing notes, event objectives, slide collection (if needed), AV requirements, and consent/recording permissions.
  • Maintain a speaker pipeline and database for repeat programming.

Partnerships & Collaborations

  • Identify and secure partnerships that strengthen programming and widen reach (hospitals/clinics, rehab centres, NGOs, insurers, pharmacies, brands, community groups, corporates).
  • Negotiate win-win arrangements (co-hosted events, sponsor support, cross-promotion, referral collaborations).
  • Work with HQ to align partner messaging, approvals, and brand standards.

Community Growth & Lead Generation

  • Drive attendance and contact capture for every event (online + offline).
  • Own the event funnel: landing/registration link setup (HQ may support), attendee confirmation, reminders, and walk-in management.
  • Ensure high-quality lead capture (name, phone/email, relationship to senior, interest area, consent for follow-up).
  • Work with HQ/CRM owners so all contacts are tagged correctly for nurturing.

Event Marketing Coordination (HQ-Supported)

  • Provide HQ with key event inputs: title, description, target audience, speaker bio, key visual requirements, and posting schedule.
  • Coordinate basic on-ground content capture (photos/short clips) or align with the content creator where available.
  • Ensure event listings are consistent and professional across channels.

Post-Event Reporting & Improvement

  • Track attendance, lead count, conversion outcomes, and feedback.
  • Submit a short weekly update and a monthly performance report.
  • Improve formats over time based on performance (topics, timing, speaker types, channels).

Job Requirements

  1. 2–5+ years in events, community building, partnerships, or program management (health/wellness is a strong plus).
  2. Strong stakeholder skills: comfortable approaching speakers, partners, and sponsors.
  3. Organised and execution-focused: can run weekly programs consistently.
  4. Good writing and communication skills (English; Malay/Chinese is a plus).
  5. Comfortable with basic tools: Google Workspace, event registration tools, simple reporting; CRM familiarity is a plus.
  6. Able to work occasional evenings/weekends depending on the event schedule.
  7. Warm, professional, community-first personality
  8. Strong sense of ethics and sensitivity when working around seniors and families
  9. Commercial mindset (able to link events to pipeline growth and partnerships)

Skills

Marketing Communications
Event Marketing
Event Planning
Program Management
Strategic Thinking
Coordinating

Company Benefits

Medical Insurance

Medical Insurance and Allowance for Full time Positions

Training

In-house training and training program available.

Social Club Membership

Be part of our Social Club with weekly activities from Movie Nights, Pickle ball games, Buffets, and Sports Nights to name a few.


Additional Info

Experience Level

1 - 3 Years of Experience

Career Level

Senior Executive

Job Specialisation


Company Profile

Care Concierge-logo-image

Care Concierge

Care Concierge is an award-winning Senior Care and Post Hospitalization Operator and tech startup with a diverse portfolio that includes Premium Assisted Living Facilities, Home-Care and Daycare Centers. Our vision:To create a better everyday life for those who need care by providing quality service, driven by reason, professionalism and empathy, supported by innovation.