Whether you’re a recent graduate or an experienced professional, joining us means working with some of the brightest minds in the industry.

Endless career opportunities

Joining us means working in a diverse and inclusive culture where you can be yourself, be heard and feel like you belong.

We accept you as you are

We’ll support your professional development at every stage of your career.

We’ll help you grow

Our packages vary by country but include competitive salary and benefits, paid time off, mental health and wellness resources.

Competitive compensation

Celestica Gbs Malaysia Sdn. Bhd.

<p>&nbsp;At Celestica, we enable the world's best brands. We build trusted relationships and solve complex technology challenges to help our customers realize greater value, potential and outcomes. We are a leader in high-reliability design, manufacturing and supply chain solutions that brings global expertise at every stage of product development – from the drawing board to full-scale production and after-market services. With talented teams across North America, Europe and Asia, we imagine, develop and deliver a better future with our customers. <br><br>Source: Celestica Site</p>

Who We Are

<p><strong>Teamwork </strong><br>We understand, learn from and work with each other to realize a greater future. </p>
<p><strong>Ingenuity </strong><br>We set the standard for creativity, innovation and outcomes. </p>
<p><strong>Confidence </strong><br>We seek solutions and proudly stand behind our work. </p>
<p><strong>Care </strong><br>We are a trusted partner driven by accountability, integrity and respect.</p>
<p></p>
<p>Source: Celestica Site</p>

Our Values

<p><span itemprop="description" class="jobdescription"><p>Req ID: 125744&nbsp;<br> Remote Position: No<br> Region: Asia&nbsp;<br> Country: Malaysia&nbsp;<br> State/Province: Johor&nbsp;<br> City: &nbsp;Senai&nbsp;</p> <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">General Overview</h2> </div><div><p><b>Functional Area:</b> &nbsp;OPS - Operations<br> <b>Career Stream:</b> &nbsp;CPM - Customer Program Management<br> <b>Role:</b> &nbsp;Specialist<br> <b>SAP Short Name:</b> &nbsp;SPE<br> <b>Job Title:</b> &nbsp;Customer Program Management Specialist<br> <b>Job Code:</b> &nbsp;SPE-OPS-CPM<br> <b>Job Level:</b> &nbsp;Band 08<br> <b>Profile-Holding: </b>&nbsp;N<br> <b>Direct/Indirect Indicator:</b> &nbsp;Indirect</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Summary</h2> </div><div><p>Incumbents apply in-depth knowledge in a specific area of specialization. Work is performed within established professional standards and practices. Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors and a considerable degree of judgement. Erroneous decisions or failure to achieve results may have a negative impact on the divisions/departments operations, schedules, and/or performance goals. Works under minimum Supervision. Seeks approval from others on matters outside of job/role scope. Receives instruction on specific assignment objectives and possible solutions. Unusual problems are solved jointly with manager. Work is reviewed for application of sound technical judgment. May lead a work group or project team consisting of technical and support staff. Builds internal and external relationships, with emphasis on those that facilitate the achievement of job/role accountabilities, such as relationships with key suppliers, customers and internal service.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Detailed Description</h2> </div><div><p>Performs tasks such as, but not limited to, the following:</p> <ul> <li>Works as a member of team responsible for day-to-day activities of customer accounts to ensure that product deliveries are on time and that projects/programs are on schedule/develop action plans to correct out of plan conditions.</li> <li>With guidance from more experienced team members manages customer account profitability; forecasting, planning and monitoring efficiency and execution of strategies.</li> <li>Strong participation in pricing/bid preparation and the development and management of contract terms.</li> <li>Manages and monitors customer satisfaction day to day and formally (customer surveys, self assessments, complaint management, problem resolution, satisfaction management).</li> <li>Communicates frequently with customers to help ensure satisfaction with the company and the products.</li> <li>Co-ordinates and hosts regular/as needed program tracking meetings with the customer and internal account team members to ensure ongoing communication and up-to-date progress/status reporting occurs.</li> <li>Receives and resolves customer issues and complaints. Monitors the impact on inventory of order changes.</li> <li>Provides performance reporting and analysis for monthly Operations Reviews and quarterly Customer Performance Reviews.</li> <li>Works with cost engineering, finance and SCM staff to coordinate efforts to analyze costs and price variances.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Knowledge/Skills/Competencies</h2> </div><div><ul> <li>In-depth knowledge of the manufacturing process, schedules and scheduling requirements, and SCM.</li> <li>In-depth knowledge of the business issues associated with manufacturing PCBs.</li> <li>In-depth knowledge of product pricing, contracts and contract negotiations.</li> <li>Thorough understanding of business risks and price make up (Value add and Materials)</li> <li>Excellent customer contact, negotiation and problem resolution skills.</li> <li>Good presentation, database management and computer skills.</li> <li>Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines.</li> <li>Strong interpersonal skills and ability to effectively communicate with a wide variety of internal and external customers.</li> <li>Ability to effectively lead and motivate a diverse group of employees to achieve high production within tight time deadlines.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Physical Demands</h2> </div><div><ul> <li>Duties of this position are performed in a normal office environment.</li> <li>Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.</li> <li>Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.</li> <li>Above demands are carried out within the local existing Health and Safety guidelines</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Typical Experience</h2> </div><div><ul> <li>Three to six years of relevant experience</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Typical Education</h2> </div><div><ul> <li>Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.</li> <li>Educational Requirements may vary by Geography</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Notes</h2> </div><div><p>This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.</p></div></div></div><p><span style="font-size:10.0px">Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).<br> At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.</span></p> <p>&nbsp;</p> <p><span style="font-size:10.0px"><b>COMPANY OVERVIEW:</b><br> Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud.&nbsp;Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.</span></p> <p>&nbsp;</p> <p><span style="font-size:10.0px">Celestica would like to thank all applicants, however, only qualified applicants will be contacted.<br> Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.</span><br> &nbsp;</p> </span> <p class="job-location"> <span class="jobmarkets"> </span> <span class="jobsegments"> <br><strong>Job Segment: </strong> <span itemprop="industry">Data Entry, Supply Chain, Database, ERP, SAP, Administrative, Operations, Technology </span> </span> </p></p>

This job is a Customer Program Management Specialist where you help ensure customer satisfaction and smooth product delivery. You might like this job because you get to work on exciting projects and build relationships with clients in a dynamic environment!

Req ID: 125744 
 Remote Position: No
 Region: Asia 
 Country: Malaysia 
 State/Province: Johor 
 City:  Senai  General Overview Functional Area:  OPS - Operations
 Career Stream:  CPM - Customer Program Management
 Role:  Specialist
 SAP Short Name:  SPE
 Job Title:  Customer Program Management Specialist
 Job Code:  SPE-OPS-CPM
 Job Level:  Band 08
 Profile-Holding:  N
 Direct/Indirect Indicator:  IndirectSummary Incumbents apply in-depth knowledge in a specific area of speciali...

08 - Customer Program Management Specialist 1

Celestica Gbs Malaysia Sdn. Bhd.

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Company Profile

Celestica Gbs Malaysia Sdn. Bhd.