We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

Be Well, Take Time Off

Provides programs and services for your physical and mental well-being

Live Well, Stay Healthy

Paid Parental Leave Policy to include Citi employees around the world.

Paid Parental Leave

We empower our employees to manage their financial well-being and help them plan for the future.

Save Well, For Now and Your Future

Citi employee volunteers contributed more than 1 million volunteer hours around the world.

Support Your Community

Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

Keep Learning

Citi

We live in an increasingly complex world. Companies these days are either born global or are going global at record speed. Business and geopolitics are forging an entirely new dynamic and consumers now expect financial services to be a seamless part of their digital lives. Citi is a bank that’s uniquely positioned for this moment. Through our vast global network and our on-the-ground expertise, we can connect the dots, anticipate change and empathize the needs of our clients in ways that other banks simply cannot.

Source: <a href="https://www.citigroup.com/global/about-us" target="_self">Citi Website</a>

Who We Are

Innovation
Continuously seeking innovative solutions to meet clients' evolving needs, thereby driving economic progress and growth. 
Collaboration
Fostering a culture of teamwork and inclusivity, recognizing that diverse perspectives enhance decision-making and client service.
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We have set expectations for how we must act to bring our mission to life.&nbsp;

Source: <a href="https://careers.citigroup.com/why-citi/our-values.html#:~:text=We%20believe%20in%20doing%20what,bring%20our%20mission%20to%20life." target="_self">Citi Website</a>

Our Values

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.&nbsp; At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. &nbsp;We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. &nbsp;You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.Shape your Career with CitiWe’re currently looking for a high caliber professional to join our team as Officer, Fraud Ops Analyst Hybrid (Internal Job Title: Fraud Ops Analyst - C09) based in Kuala Lumpur, Malaysia.&nbsp; Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.&nbsp; For instance:<ul><li>Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.</li><li>Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.</li><li>We have a variety of programs that help employees balance their work and life.</li></ul>The Fraud Ops Analyst is an entry level position responsible for assisting in efforts to ensure fraud risk policy and controls are applied to minimize the impact of fraud incidence and prevent loss in coordination with the Fraud Operations team. The overall objective of this role is to assist in managing fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.In this role, you’re expected to: <ul><li>Work on shifting schedule but more likely night shift (NAM) as countries to be supported are UK and US.</li><li>Review and perform short- and long-term forecasting analysis and standardized fraud analysis.</li><li>Make judgments based on practice and precedence, and work within guidelines, under general supervision.</li><li>Develop and maintain working knowledge of business/industry standards and practices.</li><li>Identify inconsistencies in data or results, and exchange information in a concise and rational method.</li><li>Escalate any concerns or issues to the Manager. Provide feedback and recommendations on the next course of action in relation to Fraud Risk Assessment.</li><li>Build strong relationships with peers. Demonstrate fundamental understanding of how the team interacts with others in accomplishing the objectives of the area.</li><li>Impact the business directly through the quality of the tasks/services provided.</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. </li></ul>As a successful candidate, you’d ideally have the following skills and exposure: <ul><li>Bachelor’s/University degree or equivalent experience ideally finance related courses</li><li>Minimum 1 - 2 years working experience in fraud risk management, detection or similar role is a plus</li><li>Demonstrates a foundational understanding of the Financial Industry and related skills.</li><li>Proficient in Microsoft Office.</li><li>Excellent verbal and written communication skills.</li><li>Strong analytical skills.</li></ul>Take the next step in your career,&nbsp;apply for this role at Citi todayhttps://jobs.citi.com/deiThis job description provides a high-level review of the types of work performed. &nbsp;Other job-related duties may be assigned as required.#hybrid #LI-AR1------------------------------------------------------Job Family Group: Operations - Services------------------------------------------------------Job Family:Fraud Operations------------------------------------------------------Time Type:Full time------------------------------------------------------Most Relevant Skills Please see the requirements listed above.------------------------------------------------------Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review <a href="https://www.citigroup.com/citi/accessibility/application-accessibility.htm" target="_blank">Accessibility at Citi</a>. View Citi’s <a href="https://www.citigroup.com/global/eeo-aa-policy" target="_blank">EEO Policy Statement</a> and the <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" target="_blank">Know Your Rights</a> poster.

This job is as a Fraud Ops Analyst at Citi in Kuala Lumpur. You might like this job because it offers training, career growth, and a chance to prevent fraud. You’ll work on night shifts, analyze data, and help secure clients&#x27; financial safety!

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we ...

Fraud Ops Analyst - C09 (NAM) - KUALA LUMPUR

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