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Member Relations Executive (PJ/KL/SA)

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This job is a Member Relations Executive in PJ/KL/SA. You might like this job because you'll be the main contact for members, handle front desk duties, collaborate with different departments, and manage invoicing and contracts.

RM 2500 - RM 3500

KL/PJ/Shah Alam, Kuala Lumpur

Job Description

  1. To be the primary point of contact for members and guests to handle various day-to-day front desk responsibilities
  2. To provide members and guests with exceptional service by understanding their needs, fulfilling their requests, and offering timely solutions 
  3. To collaborate and work with other inter departments such as finance, operations, IT, and business development on specific tasks
  4. To demonstrate a full understanding of our products, services, and offerings 
  5. To be responsible for invoicing, monthly payment collections, and membership contracts 

Job Requirements

  1. Minimum Diploma in Hospitality, Business Management, or equivalent.
  2. Fresh graduates are encouraged to apply.
  3. Strong verbal and written communication skills
  4. Exceptional organizational and multitasking skills.
  5. A team player with a positive attitude, able to work under pressure, comfortable with dealing with time-sensitive tasks, and able to work in a fast-paced environment
  6. Customer service and/or sales experience a plus
  7. Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy
  8. Proficient in basic computer skills

Skills

Customer Service
Administrative Support
Retail Operations

Company Benefits

Medical

Claimable medical benefits

Subsidised Parking

Car parking subsidies

Employee perks

Partner discounts Access to training & development Crew kit

We are team #LabFam

We are energetic and passionate individuals who love being in the business of coworking by discovering new ways on how we keep our members happy

Champion diversity

We come from various cultural, personal and professional backgrounds, paired with different strengths, abilities and skillsets.

Continuous learning & growth

We perpetually promote opportunities to break new ground and encourage continuous learning for you to fulfill your ambition.


Additional Info

Company Activity

Last active - few days ago

Experience Level

#NoExperienceNeeded

Career Level

Entry Level


Company Profile

Co-labs Coworking-logo-image

Co-labs Coworking

Co-labs Coworking is a coworking space uniquely designed for rising entrepreneurs, freelancers, startups and corporates. It is in the business of enabling community and collaboration by offering an office space equipped with awesome member amenities and benefits.