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Supporting diverse talent

We are committed to facilitating career and skill development through internal job opportunities, providing resources and tools to explore new roles.

Career development

This signature program for women at mid and senior levels globally accelerates diverse leadership and empowers women to excel in the digital age.

Cognizant Propel Program

Cognizant Malaysia

Cognizant helps companies modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.
Cognizant engineers modern businesses. As one of the largest global professional services companies we help clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. As the partner they turn to execute on their digital priorities, we focus on IoT, AI, Software Engineering and Cloud—the technologies that are changing the nature of business.
Source: <a href="https://www.cognizant.com/my/en/about-cognizant" target="_self">cognizant.com</a>

Who We Are

Our values form the bedrock of our culture and define how we work together to serve our stakeholders.
Start with a point of view
I apply my expertise to gain trust, and lead our clients forward.
Seek data, build knowledge
I use facts to guide my actions and decisions.
Always strive, never settle
I act with agility and creativity, determined to stay one step ahead.
Work as one
I deliver ideas that draw upon the full power and scale of Cognizant.
Create conditions for everyone to thrive
I include, enable and invest in everyone around me.
Do the right thing, the right way
I always make the ethical choice.
Source: <a href="https://www.cognizant.com/us/en/about-cognizant/culture-and-values" target="_self">cognizant.com</a>
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Our Values

<div> Overview<o:p></o:p> Client Relationship Managers are key contributors to commercial side of Cognizant IT and Consulting Business. They support the Client Partner and act as business owners for assigned accounts, leading the day-to-day activities and P&amp;L of these accounts. The CRM works with delivery teams to enhance backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience. A CRM's shared measures are margin, revenue, client satisfaction &amp; employee retention. CRM role-specific measures are renewal win rates, revenue, and margin.<o:p></o:p> Cognizant Technology Solutions is currently seeking a highly skilled Healthcare Payer Client Relationship Manager (Associate Director) who will be responsible for a growing payer client in the eastern United States. Healthcare Payer Client Relationship Managers play a key role in our growth and are tasked with rapid business expansion within their assigned account(s), including managing business development and delivery objectives, top and bottom-line P&amp;L, customer satisfaction, and the overall Account relationship for one or more key account(s). <o:p></o:p> The qualified candidate must be able to be on the client site in Chicago, Illinois on a regular basis. Key Responsibilities<o:p></o:p> · Balance business development and sales responsibilities and be responsible for managing high quality delivery while developing strategies and tactics for further penetrating the account and cross-selling Cognizant’s emerging services.<o:p></o:p> · Drive profitable growth of the account relationship. through identifying and overseeing the closure of new, renewal, and expansion opportunities.<o:p></o:p> · Understand the customer’s specific business needs and apply service/ process knowledge to meet those needs, additionally, to identify critical initiatives that help the client’s business to achieve their goals.<o:p></o:p> · Works to grow the client relationship by identifying new business opportunities.<o:p></o:p> · Build and maintain relationships across various levels in the client organization, build a partner map to position the team and management. Have regular meetings and interface with the customer decision makers and influencers.<o:p></o:p> · Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and execute it for the account relationship.<o:p></o:p> · Actively drive execution of the innovation agenda for the portfolio.<o:p></o:p> · Be actively involved in deal reviews, developing solutions, proposal responses, creating an executive summary for the proposal, and ensure timely submission with appropriate internal approvals.<o:p></o:p> · Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account.<o:p></o:p> · End-to-end management of the account operations including account forecasting, budgeting, and overall P&amp;L<o:p></o:p> · Manage accountability against Measurable Revenue/Profit Growth within set timelines<o:p></o:p> · Focus on developing a plan on increasing the visibility of Cognizant in the account and in the industry<o:p></o:p> <o:p></o:p> Required Experience<o:p></o:p> · 15+ years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm<o:p></o:p> · Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment<o:p></o:p> · Strong knowledge of US healthcare, the associated technology landscape and trends<o:p></o:p> · A strong performance track record of managing different portfolios ranging from sales, new sales, programs and existing annuity business<o:p></o:p> · A strong relationship-oriented bent of mind, demonstrated capabilities in building and sustaining relationships<o:p></o:p> · Strategic thinking and confidence and ability to plan and stay the course<o:p></o:p> · Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence<o:p></o:p> · Strong executive presence and gravitas<o:p></o:p> · MBA or bachelor’s degree OR equivalent combination of education, training, and experience.<o:p></o:p> <o:p></o:p> Preferred Experience<o:p></o:p> · The candidate must bring in experience, insight, and credibility in the US Healthcare Payer domain<o:p></o:p> · The candidate must be able to work in a dynamic, entrepreneurial environment<o:p></o:p> · Experience of leading and closing large deals in managed services (multi-million $ and multi-year contracts)<o:p></o:p> <o:p></o:p> Top Reasons to Join Our Team<o:p></o:p> Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive bonus plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative &amp; success. Exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement.<o:p></o:p> Salary and Other Compensation:<o:p></o:p> The BASE SALARY for this position $150,000 - $170,000 + Annual Target Bonus of 30%.<o:p></o:p> Benefits<o:p></o:p> Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:<o:p></o:p> · Medical/Dental/Vision/Life Insurance<o:p></o:p> · Paid holidays plus Paid Time Off<o:p></o:p> · 401(k) plan and contributions<o:p></o:p> · Long-term/Short-term Disability<o:p></o:p> · Paid Parental Leave<o:p></o:p> · Employee Stock Purchase Plan<o:p></o:p> Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, based on applicable law.<o:p></o:p> <o:p></o:p> A Good fit for the Cognizant culture<o:p></o:p> A person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our “Cultural Value Drivers” are well-known and clearly communicated within the organization: Open, Visible, Motivated, Empowered, Opportunity-Filled, Flexible &amp; Collaborative.<o:p></o:p> <a></a>Work Authorization<o:p></o:p> Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future. </div> The Cognizant community: We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive. <ul> <li>Cognizant is a global community with more than 300,000 associates around the world.</li> <li>We don’t just dream of a better way – we make it happen.</li> <li>We take care of our people, clients, company, communities and climate by doing what’s right.</li> <li>We foster an innovative environment where you can build the career path that’s right for you.</li> </ul> About us: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at <a rel="noopener" href="https://www.cognizant.com/us/en" target="_blank">www.cognizant.com</a> Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws. Disclaimer:&nbsp; Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

This job is for a Healthcare Payer Client Relationship Manager in Chicago. You might like this job because you’ll lead client relationships, drive business growth, and work with a talented team while earning a competitive salary and benefits.

 Overview Client Relationship Managers are key contributors to commercial side of Cognizant IT and Consulting Business. They support the Client Partner and act as business owners for assigned accounts, leading the day-to-day activities and PandL of these accounts. The CRM works with delivery teams to enhance backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience. A CRM's shared measur...

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