Job Description

Base: Kuala Lumpur, Malaysia

Language Requirements: Fluent Chinese + English as a working language

Company Introduction

We are a global online gaming B2B service provider, with core businesses including:

• Online gaming API integration and technical solutions
• Global gaming industry exhibitions and media promotion
• International brand marketing and business expansion
• Global operations services and localized support

The group has offices in Europe, Southeast Asia, and Hong Kong, with business coverage across 80+ countries, providing digital entertainment technology services to clients worldwide.

The company is currently expanding its business lines and is recruiting an Operations Director / Project Lead, who will be developed into a Project CEO in the future.

Role Positioning

This is a core role benchmarked to a COO / Project CEO.

You will take full responsibility for the operations of the online gaming B2B platform and media business, including:

• Business operations
• Market growth
• Team management
• Traffic growth & channel operations
• Product management & customer success
• Overseas client relationship management

This position reports directly to the COO and will be cultivated as a key leader for the company’s future global business.

Job Responsibilities

1. Strategy & Project Management (Core)

• Manage planning and execution of B2B gaming platform, API integration services, industry exhibitions, and media projects
• Set annual/quarterly/monthly operational targets (traffic, clients, revenue, retention, GMV, etc.)
• Develop operational strategies, product planning, market positioning, and growth models
• Drive cross-department collaboration (tech, product, marketing, sales, customer service)

2. Operations Management

• Build the full operations system: user growth, channel operations, content operations, supply chain operations
• Optimize gaming provider onboarding flow, operational processes, and API integration workflow
• Guide the data team in building visualized KPI dashboards and improving data quality
• Ensure operational health and business data accuracy

3. Market Expansion & Brand Promotion

• Develop global marketing strategies: online ads, channel partnerships, exhibitions, agency partnerships
• Attend international industry expos (SiGMA, ICE, G2E, iGB Live, etc.)
• Promote brand exposure, media partnerships, and PR strategies to increase global influence
• Manage client acquisition and partnership growth

4. Team Management (Future Project CEO Team Scale)

• Build and manage operations, marketing, and business teams
• Set OKRs/KPIs and conduct performance management
• Train and develop local teams, improving efficiency and capabilities
• Future team size responsibility: 30–100 people

5. Financial & Business Accountability

• Responsible for overall project revenue targets and growth metrics
• Manage cost control and budgeting
• Act as the “business owner” of the project, groomed for a CEO role

Job Requirements

Language & Nationality

• Non-Chinese nationality (from regions where gaming is legal)
• Able to communicate with the team in Chinese
• English as a working language

Education & Experience

• Bachelor’s degree or above (Operations, Marketing, Economics, or related fields preferred)
• 5+ years of experience in internet, gaming, iGaming, or online platform operations
• Experience in B2B or platform operations is preferred
• Gaming / digital entertainment industry background is a strong plus
• Management experience with teams of 30+ members

Skills Requirements

• Strong operational mindset with data-driven growth capabilities
• Knowledge of online & offline marketing strategies
• Excellent organizational and cross-department management abilities
• CEO-type leadership potential
• Deep understanding of international market differences
• Strong ability to design and execute business strategy

Compensation & Benefits

Salary Structure:

• Base salary (negotiable depending on experience): RM 15,000 – RM 20,000 + commission + project dividends
  → Expected annual income of no less than RM 500,000
• Annual performance bonus
• Overseas travel opportunities for industry events
• CEO-track development program (potential to become global business head)

Benefits:

• Legal Malaysia work visa
• Team building, training, annual company trips
• International work environment (teams in China, Europe, Southeast Asia)

Career Path

Operations Director
→ Project Lead
→ Project CEO (target development path)
→ Senior Group Executive (CMO / COO / Regional Head)

Skills