Enjoy competitive pay, bonuses, referral rewards, relocation support, paid training, and partner discounts as we invest in our people and culture.

Financial wellness

Empowering you with flexible work: vacation, sick leave, parental leave, hybrid and remote options, part-time contracts, and time off for training

Flexibility and work-life balance

Build your career with us through development programs, wellness initiatives, ESG resources, and modern offices where growth and friendships thrive.

Health and personal development

Learn and grow with us through international mobility, internal promotions, company events, networking, and team-building activities.

Extra perks

Concentrix Cvg Malaysia 

We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled. We design, build, and run enterprise-wide technology and solutions that touch hearts and move markets. And as we do this, one thing always remains true — our promise.
&nbsp;
Concentrix started 20+ years ago with just a handful of people and has since transformed from a scrappy startup to one of the most respected, fully integrated solutions and technology companies in the world. Today, Concentrix is trusted by 2,000+ clients across all major sectors including iconic Fortune Global 500 brands where we seamlessly design, build and run integrated solutions, at scale, across the entire enterprise.&nbsp;


Our success comes from building a business based on a strong foundation of culture and values. Our unwavering passion for people, integrity, and a deep commitment to creating connections between businesses and their customers are the primary reasons for our success. These commitments translated to significant organic and largescale M&amp;A activity in our early days including the IBM customer care business and Convergys which were both two of the largest acquisitions in the industry at their respective times. &nbsp;

Source: <a href="https://www.concentrix.com/about/" target="_self">Concentrix Website</a>

Who We Are

Doing right DNA
In everything we do, we believe in doing right by and for people – our game-changers, our clients, their customers, our communities, our planet. It’s not a policy or program, it’s just who we are. Built on a culture that transcends borders and hierarchies, our commitment to fostering diverse perspectives, being a sustainable business, and uplifting our communities makes us more than just a place to work, or a provider to contract with. We’re a place to belong and a partner for the journey.&nbsp;

Game-changing mindset
We’re game-changers. Contrarians who challenge the status quo, who dare to dream what could be, and are bold and brave enough to make it happen. We believe that good enough is never good enough. We’re on a mission to power the world’s best brands today and into the future. In this rapidly changing environment, where customer expectations are evolving faster than light, we invest in and illuminate what’s coming around the bend before most people see the need. We’re driven by an insatiable need to push the limits of what it means to provide end-to-end solutions, innovation, and change the game like no one else can. It’s not just what we know, it’s who we are.&nbsp;

Technology for good
We believe in technology with a purpose: to create richer, more repeatable, end-to-end experiences. Technology is not a substitute for human connection. Combined with human ingenuity they become a force for good and have incredible power to enhance enterprise transformation. Solutions that are smart and intuitive, that anticipate and drive business outcomes.&nbsp;

The power of one
Easy. Personal. Seamless. That’s how every brand interaction should feel. With the most robust and comprehensive toolkit in the industry, we design, build, and run end-to-end, fully integrated solutions, at scale, across the entire enterprise. Whether your experience spans channels, technology, or even oceans —we’ve got you covered. That’s the power of one partner.&nbsp;
&nbsp;
Global presence, local relevance
Whether you’re a small company with big ambition or a leading multinational brand, we make it our business to know the culture, regulation, and language of your local markets. That means your global experience is relevant, no matter where it happens. And our locations: virtually everywhere.&nbsp;

Source: <a href="https://www.concentrix.com/about/" target="_self">Concentrix Website</a>

Our Values

<div data-rocket-location-hash="01625f60094c6195991ab2ef529e0c5c" class="more-link top"> <a href="https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1576532EXTERNALENGLOBAL&amp;step=1&amp;utm_source=jobs.concentrix.com" target="_blank" data-originalid="15765320" class="apply_now_link btn btn_primary"> Apply Now </a> </div> Job Title:Associate, Sales Development (SG Market)Job DescriptionThe responsibilities of Associate, Sales Development are: -Lead Generation for Sales (Prospect qualification, Scheduling meetings, meeting tracking, product and solutions presentation) -Identify leads and conduct lead management -Successful execution of permanent and segment specific telemarketing campaigns -To ensure that a good level of understanding and knowledge of organizations products and services, which is improved and maintained at all times, ensuring that customer queries can be dealt with accurately and appropriately and supported.Responsibility/ActivityClient Management:<ul><li>Answer product inquiries via phone, chat and email following the policies and procedure.</li><li>Generate quality leads following the company sales qualification process.</li><li>Gather client’s feedback and business pains to provide the appropriate solution.</li><li>Provide full support to clients following the protocols focusing on the set quality standards.</li><li>Give accurate information to customers while maintaining a professional and courteous attitude.</li><li>Input accurate information into customer management system to properly initiate sales process.</li><li>Successful execution of permanent and segment specific telemarketing campaigns.</li><li>Meet and exceed established sales goals.</li><li>Refer the client to the appropriate team or escalate the concern when it is beyond the scope of support.  Monitor the client’s request and update accordingly.</li></ul>Knowledge Management:<ul><li>Share knowledge with colleagues through direct communication with team management or by updating knowledge sharing tools</li><li>Proactively research problems and solutions and share this information with the team.  Monitor team member’s performance daily</li><li>Prepare performance and other reports requested by supervisors</li><li>Perform other tasks assigned by management within the competence</li><li>Follow up all operational issues</li></ul>Training and Development<ul><li>Support less experienced colleagues on the desk through joint working, monitoring, direct feedback and knowledge sharing to provide clients with the highest quality support</li><li>Coach team members</li></ul>Additional Job Description <ul><li>2+ years of experience working in a customer service or sales capacity</li><li>Prior success in achievement of personal and team sales quota/goals</li><li>Experience in high-volume calling</li><li>Experience learning new technology and data</li><li>Problem solving skills</li><li>Excellent knowledge of MS Office programs</li><li>Experience working with Salesforce.com or similar CRM</li></ul>Location:MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun RazakLanguage Requirements:Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the <a href="https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/" target="_blank">Job Applicant Privacy Notice for California Residents</a> <div data-rocket-location-hash="e68d227498a1b0db050740fa69b0149f" id="gd-apply-action-wrapper" class="action more-link bottom"> <a href="https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1576532EXTERNALENGLOBAL&amp;step=1&amp;utm_source=jobs.concentrix.com" target="_blank" data-originalid="15765320" class="apply_now_link btn btn_primary"> Apply Now </a> </div>

This job is an Associate, Sales Development role in the SG Market. You might like this job because it involves lead generation, client management, telemarketing, and sales goal achievement. Requires 2+ years of customer service or sales experience.

  Apply Now   Job Title:Associate, Sales Development (SG Market)Job DescriptionThe responsibilities of Associate, Sales Development are:

-Lead Generation for Sales (Prospect qualification, Scheduling meetings, meeting tracking, product and solutions presentation)
-Identify leads and conduct lead management
-Successful execution of permanent and segment specific telemarketing campaigns
-To ensure that a good level of understanding and knowledge of organizations products and services, whi...

Associate, Sales Development (SG Market)

Concentrix Cvg Malaysia

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