Job Description

We are looking for a Customer Service Executive to handle customer inquiries through live chat/ email communication. The role involves providing accurate information, resolving issues, and ensuring a positive customer experience.

The ideal candidate should be able to communicate clearly, respond promptly, and work efficiently in a fast-paced environment while maintaining a high level of professionalism.

Job Requirements

Qualifications

Minimum SPM or equivalent qualification

Fresh graduates are encouraged to apply

Requirements

Proficient in English, Bahasa Malaysia (not necessary) and Mandarin (read, write, and speak)

Good communication and interpersonal skills

Capable of responding to customer inquiries via email/live chats in a timely and accurate manner

Strong problem-solving skills and attention to detail

Ability to work in a fast-paced environment and meet KPIs

Willing to work on shifts

任职资格（Qualifications）

至少具备 SPM 或同等学历

欢迎应届毕业生申请

岗位要求（Requirements）

熟练掌握英语、马来语（非必须）及华文（听说读写能力）

具备良好的沟通能力和人际交往能力

能够通过电子邮件或在线客服（live chat）及时、准确地回复客户咨询

具备较强的问题解决能力和细致的工作态度

能够在快节奏的工作环境中完成关键绩效指标（KPI）

能接受轮班制工作

Tired of the long commute? We want YOU at UOA Business Park (Subang Jaya)! Our office is located right next to the LRT station—literally walking distance! 👣

We are currently looking for: 

✅ Key Role: Customer Service Executive (Email / Live Chat) 

✅ Senior & Specialist Roles: KYC / Team Leader (TL) / Business Analyst (BA) / L2 Support / SME

Are you the one? 

📍 Proficient in English (Mandarin is required for certain projects)

📍 Great communication skills and a strong sense of responsibility 

📍 Fresh graduates and experienced professionals are all welcome!

Why Join Us? 

⭐ Prime Location: Based in UOA Business Park, Subang Jaya.

⭐ Commuter Friendly: Super close to the LRT station (Save your time and energy!). 

⭐ Career Growth: Diverse projects from entry-level to management roles!

Don’t wait—opportunities don't knock twice! 

💬 PM me directly for more details. 

📱 Or WhatsApp us at: +60 177504742                                   

想要告别通勤烦恼？我们在 UOA Business Park (Subang Jaya) 找你！办公室就在 LRT 站旁边，走路就能到！👣

目前我们要找的就是你： 

✅ 重点招募： Customer Service Executive (Email / Live Chat) 

✅ 晋升/高级岗位： KYC / Team Leader (TL) / Business Analyst (BA) / L2 Support / SME

我们需要这样的你： 

📍 擅长英语 (部分项目需会普通话/华语) 

📍 乐于沟通，有责任心 

📍 欢迎应届毕业生或有相关经验者

为什么加入我们？ 

⭐ 地点极佳：UOA Business Park, Subang Jaya 

⭐ 交通便利：靠近 LRT 站 

⭐ 岗位多元：从执行员到管理层，项目选择多！

别等了，机会不等人！ 

💬 直接 PM 我了解详情 

📱 或者 WhatsApp 联络：+60 177504742

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