Innovate, identify business opportunities, and take ownership to drive growth for our partners and yourself.



Be entrepreneurial

On-the-job learning is complemented by more formal learning through our in-house Fantree Academy.

Learn and develop

In many roles, benefit from opportunities for flexible work arrangements from remote working to agile team set ups.



Work hybrid

DKSH

We provide reliable access to high-quality and responsible products and services, creating sustainable value for our partners and contributing to raising the quality of life in the communities we operate in by generating jobs, perspectives, and opportunities for people’s development and growth.
Delivering life-saving drugs to hospitals, bringing high-quality products to remote villages, installing technology that raises living standards and providing new formulations for healthcare products that make life easier. These are just a few examples of how DKSH touches and enriches people’s lives around the clock.
Source: <a href="https://www.dksh.com/global-en/home/about-us/what-we-do/dksh-group" target="_self">dksh.com</a>

Who We Are

Integrity 
We never compromise on our ethical, business and compliance standards.
Empowerment
We own our decisions, take accountability for our action and trust and respect each other – so each one of us can make a difference and grow.
Collaboration
We work as one DKSH team, supporting each other and our partners, to achieve joint success.
Entrepreneurship
We innovate, identify business opportunities and focus on operational excellence to drive growth for our partners and us.
Sustainability
We take responsibility for our environmental, social and economic impact to account for present and future needs.
Source: <a href="https://www.dksh.com/global-en/home/about-us/who-we-are/our-values" target="_self">dksh.com</a>
&nbsp;

Our Values

Description:&nbsp; Job Overview The Senior Salesforce Specialist will play a key role in managing and optimizing Salesforce CRM to enhance sales efficiency and effectiveness. This position is responsible for data management, user adoption, process improvement, and business intelligence to ensure Salesforce supports and drives business growth. Reporting to the Digital Business Manager, the role will work closely with sales teams, management, and IT to enhance CRM functionalities, improve data quality, and drive Salesforce adoption. Job Responsibilities Data Management and End User support: 50% The specialist will facilitate the maintenance, and validation of data within our CRM Salesforce.com and the integrated projects. He/she will assume data management responsibilities currently performed by the team which will allow the team to focus on deliverables. He/she will use technical tools and best practices to analyze and measure DKSH Technology data quality and develop action plans to ensure the accuracy, completeness and compliance of our enterprise data with the necessary standards. · Ensure data accuracy, integrity, and completeness in Salesforce to improve business decision-making. · Analyzes and identifies data sources, data redundancy and implement processes to remediate data issues and/or data clean-up efforts · Analyzes and resolves cross-functional data issues across Salesforce.com modules. · Demonstrates skill in data analysis techniques by resolving missing/incomplete information, inconsistencies/anomalies in more complex research/data · Leads and performs data cleansing through periodic review. · Act as the first point of contact for user queries, troubleshooting, and ensuring timely resolution of issues. · Support in the user maintenance as needed · Implement process improvements for better data governance, ensuring compliance with company standards. · Develop and maintain user guides, policies, and training materials to support business teams. · Manage and support user training. · Ensure good adoption rates for all countries. Business Intelligence, System Improvement and Project support: 50% The specialist will support Digital Business Manager during the implementation of new IT projects, promote the best practices and suggest process and functionalities enhancements in order to enhance Business efficiency and user adoption. He/she will also participate in the timely execution of the regional reporting to facilitate the decision making of the top management · Supports operational excellence and integration of existing projects (CRM/Service/Marketing automation) · Supports cross-functional collaboration to ensure Salesforce integrates smoothly with other business systems (e.g., SAP, PIM). · Contribute to the testing and debugging of new software or enhancements to existing software · Assist in the enforcement of project deadlines and schedules. · Work closely with sales teams to understand their needs and optimize CRM functionalities for business impact. · Identify and implement enhancements to Salesforce workflows to improve sales and operational efficiency. · Support User adoption and learning by developing new training materials · Build relationships with key DKSH stakeholders. · Perform other duties as assigned. Job Requirements · Bachelor's degree in computer science, Business Administration, or equivalent experience. · Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). · Strong understanding of CRM best practices, sales processes, and business operations. · Minimum 4 years of experience working with Salesforce in a sales-focused organization · Salesforce certification (e.g., Salesforce Administrator) is an advantage. · Ability to interpret business needs and translate them into Salesforce solutions. · Ability to learn and become proficient quickly with new tools. · Strong analytical thinking and problem-solving skills, focus on detail. · Proactive, committed and insure follow-up in a very timely manner · Excellent organizational, prioritization and independent decision-making skills · Excellent verbal and written communication skills · Proficiency with the English language · Team player, ability to interact and communicate with all levels of management. · Demonstrated commitment to our fundamental principles of Integrity.

This job is for a Salesforce Specialist who enhances CRM for sales success. You might like this job because you&#x27;ll work closely with teams to improve data quality and make tech easier for everyone, boosting business growth along the way!

Description:    Job Overview The Senior Salesforce Specialist will play a key role in managing and optimizing Salesforce CRM to enhance sales efficiency and effectiveness. This position is responsible for data management, user adoption, process improvement, and business intelligence to ensure Salesforce supports and drives business growth. Reporting to the Digital Business Manager, the role will work closely with sales teams, management, and IT to enhance CRM functionalities, improve data qua...

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