Unlock your potential with skill-building programs, mentorship, and development opportunities in a fast-growing, innovative environment.

Opportunity for Career Growth

Enjoy annual salary increases based on your performance and company success.

Yearly Increment

Be rewarded for your hard work with performance-based bonuses that recognize your contributions.


Performance Bonus

Celebrate your birthday with a paid day off, just for you!

Birthday Leave

Take advantage of free laundry services, saving time and money.

Free Laundry Services

Earn points for great performance and redeem them for exciting gifts.

Employee Reward Points System

DobiQueen

dobiQueen is a technology-driven laundry service company that offers a seamless laundry experience through blending of people, processes, and technology. At dobiQueen, we are passionate about delivering excellence. Our core values shape a supportive and collaborative environment where innovation thrives. We believe in empowering employees to grow both personally and professionally, offering opportunities to develop new skills, overcome challenges, and build resilience. With a strong focus on teamwork and continuous improvement, we aim to create a culture that embraces change and drives long term success. Join us to be part of a dynamic team leading the future of laundry services!

About Us

At dobiQueen, we are driven by expertise, not silos. Retail is led by those who live and breathe it, while our support teams are guided by true specialists. With fewer management layers, our structure empowers direct collaboration and growth. Our leaders are deeply passionate about mentoring, sharing their knowledge, and fostering a culture of teamwork, all united in delivering an exceptional customer experience. Join us today!

Working in dobiQueen

Overview:
Are you a resilient problem-solver who thrives in dynamic environments? Do you have a passion for personal growth and a commitment to delivering exceptional results? Join our fast-growing, tech-driven laundromat business as an Director / Head / Senior Manager of Operations. In this pivotal role, you will oversee all aspects of operations—from support and maintenance to retail—ensuring our customers receive the best experience possible. If you're ready to lead, innovate, and make a lasting impact while embodying our core values of Resilience, Growth, Profitability, Results, and Long-Term Success, we want to hear from you.
Key Responsibilities:
<ol>
<li>Operational Leadership:</li>
</ol>
<ul>
<li>Oversee the smooth functioning of support operations, maintenance, and retail operations.</li>
<li>Oversee all ground-level issues, ensuring timely communication to senior management and relevant departments.</li>
<li>Implement innovative solutions that challenge the status quo to enhance operational efficiency and customer satisfaction.</li>
</ul>
2. Stakeholder Communication:
<ul>
<li>Provide feedback on customer experience, app performance, and recurring issues to senior management, including product managers, finance, HR, and directors.</li>
<li>Ensure all responsible parties are informed and actively working towards resolving issues.</li>
</ul>
3. Team Management and Employee Relations:
<ul>
<li>Lead and manage diverse teams, fostering a close-knit bond while maintaining professional boundaries.</li>
<li>Promote a positive work environment that encourages growth and high performance.</li>
<li>Handle employee relations on the job, addressing concerns, and facilitating effective communication.</li>
</ul>
4. Adaptability and Change Management:
<ul>
<li>Navigate and manage operational turbulence due to the fast-paced growth of the business.</li>
<li>Identify when existing processes are no longer effective and implement necessary changes, including restructuring and optimizing headcount.</li>
<li>Embrace and drive change to overcome unforeseen challenges and capacity limits.</li>
</ul>
5.Self-Care and Resilience:
<ul>
<li>Recognize the importance of self-care to sustain high performance in a demanding role.</li>
<li>Implement personal strategies to recharge and maintain well-being.</li>
<li>Encourage a culture of resilience and long-term success within the team.</li>
</ul>

This job is about leading operations in a fast-paced, tech-driven laundromat. You might like this job because you love problem-solving and want to create an amazing experience for customers while fostering team growth and resilience.

Retail Sales

Operations Management

Leadership

Cross-Functional Collaboration

Interpersonal Communications

Innovation

Adaptability

Resilience

Strategic Planning

Emotional Intelligence

Overview:
Are you a resilient problem-solver who thrives in dynamic environments? Do you have a passion for personal growth and a commitment to delivering exceptional results? Join our fast-growing, tech-driven laundromat business as an Director / Head / Senior Manager of Operations. In this pivotal role, you will oversee all aspects of operations—from support and maintenance to retail—ensuring our customers receive the best experience possible. If you're ready to lead, innovate, and make a l...

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