Job Description

  Event Coordination & Preparation

• Assist the Events Executive/Manager in planning event layouts, schedules, checklists, and resource requirements.
• Prepare event materials, props, merchandise, registration kits, and equipment.
• Coordinate with vendors, suppliers, and internal departments to ensure timely setup and delivery.
• Conduct inspections within our site to verify cleanliness, safety, and readiness for guests.

On-Ground Event Operations

• Manage registration counters, ushering, crowd flow, booth operations, and guest assistance.
• Ensure all event activities follow the planned timeline and coordinate with team members to execute transitions smoothly.
• Troubleshoot operational issues immediately and escalate when necessary.
• Oversee adherence to safety and compliance standards throughout the event.

Commanding an Audience & Public Instruction Delivery

• Confidently address groups of participants, visitors, or staff using clear verbal instructions.
• Conduct announcements, briefings, or demonstrations as needed for activities, games, workshops, or event flow.
• Maintain strong stage presence and the ability to capture attention in both small and large group settings.
• Communicate calmly and effectively during urgent situations, ensuring the audience receives accurate and timely instructions.
• Adapt tone and communication style based on audience type (e.g., corporate guests, families, children, VIPs).

Customer Service & Guest Engagement

• Provide friendly, professional assistance to guests, exhibitors, partners, and VIP attendees.
• Resolve guest queries and issues with a service-minded approach.
• Support event engagement activities such as games, demonstrations, product explanations, or guided experiences.
• Collect feedback from participants when required.

Administrative & Logistical Support

• Maintain inventory of event supplies and equipment; ensure proper storage and usage.
• Record attendance, participation data, and other required metrics.
• Assist in preparing post-event reports, photo logs, and documentation.
• Handle minor administrative tasks such as paperwork, vendor forms, payment processing support, and internal coordination.

Team Collaboration & Support

• Work closely with the event team, contractors, part-timers, and volunteers to ensure efficient operations.
• Provide leadership if overseeing small segments of an event or supervising temporary staff.
• Participate in team briefings, rehearsals, and debrief sessions.

Job Requirements

 Core Skills

• Strong verbal communication with the ability to command attention, give clear instructions, and engage an audience.
• Excellent organizational and multitasking abilities.
• Positive attitude, high teamwork orientation, and willingness to be hands-on.
• Able to work under pressure and adapt quickly in fast-paced environments.

Technical & Professional Skills

• Basic knowledge of event operations and logistics.
• Experience with PA systems, microphones, and simple AV setups (an advantage).
• Familiarity with simple registration systems, event apps, or digital check-in tools (preferred).

Personal Attributes

• Confident, well-spoken, and comfortable addressing groups of various sizes.
• Professional appearance and conduct.
• Energetic, proactive, and customer-oriented.
• Able to stand, move, and perform physical setups for extended periods.

    Other Requirements

• Able to work weekends, public holidays, or extended hours during event days.
• Possesses own transport (optional, depending on organization needs).

Skills