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This job is for a Front Office Assistant. You might like this job because you get to welcome guests, handle reservations, and ensure a smooth stay for customers. Embrace job rotation and provide personalized service.
Undisclosed
Work Location: DXN CYBERVILLE, JALAN TEKNOKRAT 1, CYBER 3, 63000 CYBERJAYA, SELANGOR, Kuala Lumpur
Job Description
1) Perform all check-in and check-out tasks 2) Manage online (PMS system) and phone reservations 3) Inform customers about payment methods and verify their credit card data 4) Register guests collecting necessary information (like contact details and exact dates of their stay) 5) Welcome guests upon their arrival and assign rooms 6) Provide information about our accommodation, available rooms, rates and amenities 7) Respond to clients’ complaints in a timely and professional manner 8) Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs. 9) Must embrace job rotation. (Morning Shift-Afternoon Shift-Night Shift) 10) Handle cash transactions and balance cash drawer to ensure accuracy at the end of each shift. 11) Maintain guest confidentiality and ensure data security to protect guest information. 12) Handle ad hoc tasks and special guest requests as needed, ensuring personalized service and smooth operations.
Job Requirements
1) Pleasant, well-groomed, and well spoken 2) Customer-oriented personality 3) Candidates fluent in English/Malay preferred as role requires candidate to deal with English/Malay speaking guest.
Company Benefits
Monetary Rewards
Our employees get to enjoy monetary rewards when they make sales!
Family-Like Culture
We treat everyone at DXN like family and we have a close working culture!
Annual Company Events
DXN employees get to have fun with company trips, annual dinners and more.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
0 - 10 Years of Experience
Company Profile
DXN Holdings Berhad
DXN was founded by Datuk Lim Siow Jin, a graduate from the prestigious Indian Institute of Technology. Datuk Lim started the business in quest of the benefits of mushroom on human health. His deep interest and endless effort drove him to utilize the fullest potential of Ganoderma or Lingzhi, which is well-known as the King of Herbs, for human health and wealth, with the establishment of DXN in 1993.
The core business activities of DXN include cultivation, manufacturing and marketing of the health food supplements. Based in Malaysia with worldwide operations, the company is well-known for its Ganoderma business. Its product lines include dietary supplements, food and beverages, personal care products, skin care and cosmetics, household products and water treatment system. Since its inception in 1993, DXN has upheld its concept of 'One Dragon One World One Market and One Mind'. With this powerful concept, DXN has sailed through continuous growth over the years. On 30 September 2003, DXN Holdings Bhd was listed on the Main Board of Bursa Malaysia. DXN was delisted on 27 December 2011 due to a take-over offer by the founder.
Source: dxn2u.com