Telesales (Customer Acquisition / Customer Care) Mandarin speaker

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This job is a Telesales role for a Mandarin speaker focusing on customer acquisition and care. You might like this job because you'll engage with customers, promote exciting products, and be part of a supportive training environment!

RM 2800 - RM 6000

Penang island , Penang

Job Description

Responsibilities & Authority

  • Conduct tele-sales activities to promote the company’s products and services.
  • Explain product offerings, promotions, and pre-qualify prospects based on set criteria.
  • Perform outbound calls to introduce digital membership services and exclusive online offers.
  • Achieve and exceed monthly sales performance targets.
  • Maintain up-to-date knowledge of industry trends, market conditions, and product updates.
  • Collaborate with internal teams to provide feedback and improve campaign effectiveness.
  • Ensure compliance with internal SOPs and relevant regulatory guidelines.
  • Maintain accurate and organized records of calls, leads, and customer interactions.
  • Manage day-to-day planning, operations, and problem-solving to meet productivity and financial goals.
  • Additional job responsibilities may be assigned upon commencement of employment.

📚 Training

  • 1-to-1 training in office
  • Duration: 2 weeks to 2 months
  • Working hours follow team schedule

Job Requirements

Qualification And Experience:

  • ⁠  Candidate must have own transport
  • ⁠  ⁠Minimum SPM/"O" Level, Diploma, or Bachelor's Degree in any field.
  • ⁠  ⁠1-2 years of telemarketing, sales, or customer service experience is preferred
  • ⁠  ⁠Candidates fluent in English and Mandarin preferred as role requires candidate to deal with mandarin speaking clients
  • ⁠  ⁠Energetic, self-motivated, and able to work independently under minimal supervision
  • ⁠  ⁠Excellent communication and interpersonal skills
  • ⁠  ⁠Candidate must have own transport

If you are Fresh Graduates, we also warmly welcome you to apply now.


Skills

Telemarketing
Telecommunications
Customer Relationship Management
Customer Service
Sales
Mandarin Chinese

Additional Info

Company Activity

Last active - few minutes ago

Experience Level

#NoExperienceNeeded

Career Level

Entry Level

Job Specialisation


Company Profile

ENVISION TALENT SDN. BHD-logo-image

ENVISION TALENT SDN. BHD