Job Description
- Deal directly with customers either by telephone, electronically or face to face.
- Respond promptly to customer inquiries.
- Handle customer feedbacks, provide necessary support in resolving the feedbacks by obtaining and evaluating relevant information.
- Process orders, applications and requests from dealers.
- Managing logistics flow and keep dealers posted on status.
- Direct requests and unresolved issues to the designated resource.
- Manage dealer’s accounts and adhere to an indoor sales target.
- Travel to visit dealer’s office as and when required.
- Eventing support when required.
- To perform any other duties as assigned by the Company from time to time.
Job Requirements
- Candidate must possess at least a SPM / STPM / Diploma in related field.
- At least 1 year(s) of working experience in the related field is required, preferably in beauty and skin care industry.
- Able to write and communicate in Mandarin, English & Bahasa Malaysia.
- This position is based at Shah Alam, HQ office.
Skills
Customer Service
Mandarin Chinese
Stakeholder Management
Company Benefits
Employee Insurance Benefits
Inpatient & Outpatient coverage
Free Car Park
Ample parking spaces available at office compound
Lunch Meal Subsidy
Enjoy lunch meal at our cafeteria
Product Redemption
Monthly company's product redemption
Employee Engagement
EIG Carnival, Movie Day, Ice-cream Day, Dinner & Dance, Wellness Talk, Yoga Class, Pilates Class
Facial Treatment
Enjoy high discount at company's corporate salon
Additional Info
Company Activity
Last active - few hours ago
Experience Level
1 - 3 Years of Experience
Career Level
Junior Executive
Job Specialisation
Company Profile
Esthetics International Group
With 35 years’ experience in the industry, Esthetics International Group Berhad (EIG) is a public listed company in Malaysia and is one of the leading beauty and wellness companies in South East Asia and Hong Kong . EIG is the exclusive distributor for a number of leading international brands such as Dermalogica professional skincare, Davines professional haircare, Tisserand Aromatherapy and Bio-Therapeutic...