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Customer Service Executive

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This job is a great opportunity for a Customer Service Executive in a global freight company. You might like this job because you'll interact with diverse clients, handle shipping documents, and enjoy a vibrant workplace with easy transport access.

RM 3000 - RM 4500

Kelana Jaya, Selangor

Job Description

We are a International Freight Forwarding Company looking for customer service representatives to handle shipping and logistics workscope. Our company deals with customers and agents all around the world hence candidates should possess good English communication skills and must the ability to work in a fast paced, constant changing industry. Our office is located in Kelana Jaya with easy access to public transportation and plenty of parkings nearby.

Primary Responsibilities
1) Communicate with Customers and Agents all around the world
2) Prepare shipping documents, bills of lading and invoices
3) Coordinate shipments with the customers, custom brokers, truckers and more


Job Requirements

Qualifications and Skills
1) Have at least 2-3 years of experience working in the logistic industry, preferably the freight forwarding industry
2) Must be able to speak and write in English well. Bahasa Melayu and Chinese would be a plus point
3) Able to think logically and has great problem solving skills
4) Possess great IT skills
5) Strong communication and interpersonal skills
6) Ability to handle stressful situations with professionalism and patience 


Skills

Customer Service Management
Problem Solving
Troubleshooting (Problem Solving)
International Logistics
Logistics Management
Logistics Planning

Additional Info

Company Activity

Last active - few days ago

Experience Level

#NoExperienceNeeded

Career Level

Internship


Company Profile

Eurotrans Charter Sdn Bhd-logo-image

Eurotrans Charter Sdn Bhd

Eurotrans Charter Sdn Bhd is an international freight forwarding company to handles shipments to globally around the world.  Founded in 1986, the company has grown to become a leading freight forwarder especially to/from USA and the European trade lanes which also extends to other areas like Asia, Australasia and South America.  The company deals with shipments via sea, air, truck and rail and has offices...