Job Description

• Coordinate and monitor daily shipment operations (import/export)
   
• Track and update vessel schedules, shipment status, and delivery timelines
   
• Liaise with freight forwarders, shipping lines, port terminals, customs agents, and internal teams
   
• Prepare, verify, and manage shipping documents (B/L, Commercial Invoice, Packing List, DO, permits, etc.)
   
• Manage freight booking and ensure timely customs clearance
   
• Optimize logistics planning to ensure cost-effective and efficient transportation
   
• Resolve delivery issues, delays, and operational challenges proactively
   
• Maintain shipment records and update data in logistics/operation systems
   
• Provide regular updates and reports to management
   
• Support ad-hoc logistics tasks during peak shipment periods
   

Job Requirements

• Minimum 1–3 years experience in logistics, shipping, supply chain, or import/export coordination
   
• Solid understanding of international shipping procedures, documentation, and Incoterms
   
• Familiar with freight booking, port/terminal operations, customs clearance, and shipment tracking
   
• Able to coordinate with shipping lines, freight forwarders, customs agents, port authorities, and internal teams
   
• Strong ability to resolve delivery issues, delays, and operational challenges
   
• Proficient in MS Office (Excel, Word, Outlook/Email) for tracking, reporting, and document preparation
   
• Fluent in English, Bahasa Malaysia, and Mandarin (spoken & written) for business communication
   
• Detail-oriented, proactive, responsible, and organized
   
• Able to multitask and manage multiple shipments under tight deadlines
   
• Willing to work flexible hours during peak shipment periods
   
• Experience in manufacturing or import/export industry is an added advantage
   
• Strong coordination, communication, and teamwork abilities
   
• Able to work independently in a fast-paced environment

Skills