Camera & Lighting Equipment Provided, for you creative juices! 

Equipment Provided 

Gain Rewards for completing certain KPIs, Projects & Processes

Performance Bonus

At Havana, rest assured that people will be shown a clear path on their career progression

Clear Progression - Career 

HAVANA VISTA TRADING (removed)

<p>MadamChic is a direct-to-consumer online fashion brand selling women’s fashion products mainly through social media and livestream commerce.</p>

Who We Are 

<p>We're a fast-growing online fashion brand going live multiple times a week and producing content constantly</p>

What We Do

<div><strong>🧾 About the Role</strong></div><div>We're a fast-growing online fashion brand running on e-commerce and livestream sales — and we need someone who can keep our customers happy, informed, and coming back. This isn't a boring inbox role. You'll be right in the action: responding to customers across multiple platforms, jumping into live sessions, and making sure every interaction feels smooth and human.</div><div>If you love fashion, enjoy real conversations with customers, and want to grow with a brand that actually moves fast — this one's for you.<br><br><strong>📋 What You'll Be Doing</strong></div><ul><li>Respond to customer inquiries across Facebook, WhatsApp, Instagram, and e-commerce platforms</li><li>Monitor Facebook livestream comments in real time and assist viewers with purchase inquiries during live sessions</li><li>Help customers place orders, guide them through purchase steps, and process manual orders into the system when needed</li><li>Coordinate closely with the livestream and operations team to keep things running smoothly</li><li>Handle post-sale inquiries — order tracking, delivery updates, and basic issue resolution</li><li>Assist with light operational or procurement tasks during quieter periods</li><li>Maintain records of customer conversations and submit a simple end-of-day summary report<br><br><br><br><br><br><br></li></ul>

This job is all about keeping customers happy with a trendy online fashion brand! You might like this job because you’ll engage with customers on social media and during live sales, making real connections while having fun in fashion!

E-Commerce Management

Customer Service

Customer Centricity

Customer Engagement

🧾 About the RoleWe're a fast-growing online fashion brand running on e-commerce and livestream sales — and we need someone who can keep our customers happy, informed, and coming back. This isn't a boring inbox role. You'll be right in the action: responding to customers across multiple platforms, jumping into live sessions, and making sure every interaction feels smooth and human.If you love fashion, enjoy real conversations with customers, and want to grow with a brand that actually moves fa...

Customer Experience Executive (E-commerce / Fashion)

HAVANA VISTA TRADING (removed)

Customer Service

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Company Profile

HAVANA VISTA TRADING (removed)

Customer Experience Executive (E-commerce / Fashion)

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