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JOB SUMMARY
<ul>
<li>&nbsp;The Manager, Field Operations is responsible for overseeing and optimizing the company's dealer and service center network in the automotive industry. This role requires a strategic thinker with excellent leadership and operational management skills to ensure efficient operations and superior customer service delivery across the network.</li>
</ul>
RESPONSIBILITIES
Network Management:
<ul>
<li>&nbsp;Manage and oversee a network of dealerships and service centers to ensure compliance with company standards and operational guidelines.</li>
<li>&nbsp;Develop and maintain strong relationships with dealership owners, service center managers, and key stakeholders to foster collaboration and alignment with organizational goals.</li>
</ul>
Operational Excellence:
<ul>
<li>&nbsp;Implement and monitor operational procedures to optimize efficiency and quality of service delivery.</li>
<li>&nbsp;Conduct regular audits and assessments to ensure adherence to operational standards and regulatory requirements.</li>
</ul>
Performance Management:
<ul>
<li>&nbsp;Set clear performance objectives for dealerships and service centers and monitor performance metrics to drive continuous improvement.</li>
<li>&nbsp;Provide guidance and support to improve operational performance, customer satisfaction, and profitability.</li>
</ul>
Training and Development:
<ul>
<li>&nbsp;Coordinate training programs for dealership staff and service center teams to enhance skills and capabilities in service delivery, product knowledge, and customer engagement.</li>
</ul>
Market Analysis and Strategy:
<ul>
<li>&nbsp;Conduct market analysis and competitor benchmarking to identify opportunities and threats in the market.</li>
<li>&nbsp;Develop strategies and initiatives to expand market share and improve customer retention within the assigned territory.</li>
</ul>
Budget Management:
<ul>
<li>&nbsp;Develop and manage budgets for operational expenses, ensuring cost-effectiveness and efficient resource allocation.</li>
</ul>

This job is an Assistant Manager in Aftersales for an automotive company. You might like this job because it involves optimizing dealer networks, enhancing customer service, and implementing strategic improvements for operational excellence.

Sales

After Sales Support

JOB SUMMARY



- The Manager, Field Operations is responsible for overseeing and optimizing the company's dealer and service center network in the automotive industry. This role requires a strategic thinker with excellent leadership and operational management skills to ensure efficient operations and superior customer service delivery across the network.

RESPONSIBILITIES
Network Management:



- Manage and oversee a network of dealerships and service centers to ensure compliance with com...

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