HOGO SHIPPING (MALAYSIA) SDN BHD

1）Answering customer inquiries via phone, email or chat regarding shipment status, tracking, and delivery status.

2) Managing and coordination shipments, including booking, scheduling, and ensuring timely delivery.

3) Preparing and processing shipping documents such as bills of lading, invoices, and customs documentation.

4) Resolving customer complaints and addressing any delivery or logistics challenges effectively.

5) Understanding and applying relevant shipping regulations and international trade rules.

6) Building and maintaining strong relationships with client, providing solutions to their needs.

This job is all about helping customers with their shipments! You’ll answer questions, manage deliveries, and solve problems. You might like this job because you enjoy communication and want to help clients navigate the world of shipping.

Customer Service

Logistics

Freight Forwarding

1）Answering customer inquiries via phone, email or chat regarding shipment status, tracking, and delivery status.

2) Managing and coordination shipments, including booking, scheduling, and ensuring timely delivery.

3) Preparing and processing shipping documents such as bills of lading, invoices, and customs documentation.

4) Resolving customer complaints and addressing any delivery or logistics challenges effectively.

5) Understanding and applying relevant shipping regulations and interna...

Customer Service Executive （Freight Forwarding）

HOGO SHIPPING (MALAYSIA) SDN BHD

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Company Profile

HOGO SHIPPING (MALAYSIA) SDN BHD